# 1.09.04 Ui bugs **URL:** \ **Category:** FMOD Studio\ **Created:** [May 11, 2017, 1:12pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171 "2017-05-11T13:12:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 11, 2017, 1:12pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/1 "2017-05-11T13:12:13Z")
Hey there. I’m using Fmod 1.09.04 on two different projects on Mac, and it seems that there are multiple workflow bugs. 1/ : This one is really annoying, as when I launch play with keyboard or icon, the event wont play. I tried different events when this happens, and there is nothing to do, I have to relaunch Fmod. 2/ : I often have to save to see a change in an event, like moving a sound module or adding one. If I don’t save, nothing happens. 3/ : Sometimes, when I click on an event, it select more than one event. I uninstalled and reinstalled Fmod Studio with no success. Anyone here having the same problems as me? Thanks. ---
**Author:** ![joseph](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/joseph/32/264_2.png) [@joseph](https://qa.fmod.com/u/joseph)\ **Post date:** [May 12, 2017, 7:30am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/2 "2017-05-12T07:30:28Z")
> [@](#): > > Hey there. > I’m using Fmod 1.09.04 on two different projects on Mac, and it seems that there are multiple workflow bugs. > > 1/ : This one is really annoying, as when I launch play with keyboard or icon, the event wont play. I tried different events when this happens, and there is nothing to do, I have to relaunch Fmod. > > 2/ : I often have to save to see a change in an event, like moving a sound module or adding one. If I don’t save, nothing happens. > > 3/ : Sometimes, when I click on an event, it select more than one event. > > I uninstalled and reinstalled Fmod Studio with no success. > > Anyone here having the same problems as me? > > Thanks. I haven’t been able to reproduce the first two issues you list. What version of Mac OS are you using? ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 12, 2017, 7:51am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/3 "2017-05-12T07:51:28Z")
I’m using Sierra 10.12.4 ---
**Author:** ![thuan](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thuan/32/261_2.png) [@thuan](https://qa.fmod.com/u/thuan)\ **Post date:** [May 17, 2017, 5:11am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/4 "2017-05-17T05:11:14Z")
Hi Tom, If the first two issues are easily reproducible, can you send us the log via the Help-\>contact [support@fmod.com](mailto:support@fmod.com)? ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 17, 2017, 12:20pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/5 "2017-05-17T12:20:55Z")
I’ll see if I can do this. I found what seems to be another bug. - In the mixer, when I have a rotary assigned in a snapshot, when I want to change the value outside of the snapshot, the rotary will not turn and the new value is not recorded. ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 17, 2017, 12:22pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/6 "2017-05-17T12:22:40Z")
I mean, that the value of the scoped in snapshot is applied (at least visually) to the normal bus voice. ---
**Author:** ![joseph](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/joseph/32/264_2.png) [@joseph](https://qa.fmod.com/u/joseph)\ **Post date:** [May 12, 2017, 7:30am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/7 "2017-05-12T07:30:49Z")
I’ve added the third issue you describe to our bug tracker. ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 17, 2017, 12:29pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/8 "2017-05-17T12:29:06Z")
Found a solution : save, and the change will appear. Same problem as 2/ I don’t know how to record/send the log. ---
**Author:** ![thuan](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thuan/32/261_2.png) [@thuan](https://qa.fmod.com/u/thuan)\ **Post date:** [May 17, 2017, 11:11pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/9 "2017-05-17T23:11:04Z")
Hi Tom, Studio records the log automatically in the background so you wouldn’t have to do anything to get it to happen. Studio will provide you an option to attach those logs when you use the contact support option in the Help menu. ---
**Author:** ![anon91142318](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@anon91142318](https://qa.fmod.com/u/anon91142318)\ **Post date:** [May 29, 2017, 2:35pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/10 "2017-05-29T14:35:50Z")
Experiencing same issues here. Sierra 10.12.4, FMOD 1.09.04. Ex. drag and drop file from asset list to the event timeline, play not working until restart. ---
**Author:** ![thuan](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thuan/32/261_2.png) [@thuan](https://qa.fmod.com/u/thuan)\ **Post date:** [May 29, 2017, 11:28pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/11 "2017-05-29T23:28:53Z")
Hi Paolo, Would you be able to reproduce the same issue you mentioned and then send us a log via the Help menu? ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 12, 2017, 7:55am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/12 "2017-05-12T07:55:31Z")
Now, sometimes, when I click on the interface, it gets stuck. I have to close the app and open it again. Perhaps it’s because my project is to heavy? It’s very random for all those bugs. ---
**Author:** ![joseph](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/joseph/32/264_2.png) [@joseph](https://qa.fmod.com/u/joseph)\ **Post date:** [May 15, 2017, 3:29am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/13 "2017-05-15T03:29:37Z")
> [@](#): > > Now, sometimes, when I click on the interface, it gets stuck. I have to close the app and open it again. Perhaps it’s because my project is to heavy? > It’s very random for all those bugs. I’ve not been able to reproduce this issue. Can you confirm that you’re using FMOD Studio version 1.09.04? ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 16, 2017, 3:34pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/14 "2017-05-16T15:34:34Z")
Yes, I confirm. ---
**Author:** ![shellac85](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@shellac85](https://qa.fmod.com/u/shellac85)\ **Post date:** [May 12, 2017, 12:43pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/15 "2017-05-12T12:43:42Z")
Same problem here with Yosemite 10.10.5. Cannot play event on regular basis and have to restart FMOD ---
**Author:** ![thuan](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thuan/32/261_2.png) [@thuan](https://qa.fmod.com/u/thuan)\ **Post date:** [May 19, 2017, 12:28am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/16 "2017-05-19T00:28:13Z")
> [@](#): > > Same problem here with Yosemite 10.10.5. Cannot play event on regular basis and have to restart FMOD Hi Eric, If you encounter the playback issue again, can you send us the log via the Help-\>contact [support@fmod.com](mailto:support@fmod.com) menu option? ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [May 18, 2017, 4:43pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/17 "2017-05-18T16:43:26Z")
Thanks Thuan, but I have this (I already tried this option some time ago but never be able to send you a support ticket via Fmod Studio). I will prepare this and send you the log file via direct email. ![enter image description here](http://i.imgur.com/o2PH01V.png) ---
**Author:** ![thuan](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thuan/32/261_2.png) [@thuan](https://qa.fmod.com/u/thuan)\ **Post date:** [June 5, 2017, 12:28am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/18 "2017-06-05T00:28:24Z")
> [@](#): > > Thanks Thuan, but I have this (I already tried this option some time ago but never be able to send you a support ticket via Fmod Studio). > I will prepare this and send you the log file via direct email. > ![enter image description here](http://i.imgur.com/o2PH01V.png) Hi Tom, Wondering if the issue is still presenting itself and if so, could you send us the logs? It would help speed up the investigation process as we have yet to reproduce the issue locally. ---
**Author:** ![Tomavatars](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/tomavatars/32/49_2.png) [@Tomavatars](https://qa.fmod.com/u/Tomavatars)\ **Post date:** [June 7, 2017, 12:09pm UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/19 "2017-06-07T12:09:00Z")
Actually, it still occurs but it’s random so it is a bit of a pain to give you the feedback while working 😕 Anyway, I’ll try to investigate this soon, sorry for this. ---
**Author:** ![thuan](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thuan/32/261_2.png) [@thuan](https://qa.fmod.com/u/thuan)\ **Post date:** [June 8, 2017, 12:15am UTC](https://qa.fmod.com/t/1-09-04-ui-bugs/13171/20 "2017-06-08T00:15:59Z")
Hi Tom, If it has occurred for you during the past few days, you could send us a week’s worth of log and we can go through them and see if we can find anything useful.