# Bank refresh failed, but the bank exists

**URL:** https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476
**Category:** Unity
**Tags:** unity
**Created:** [April 9, 2024, 8:51pm UTC](https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476 "2024-04-09T20:51:04Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![TioLen](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@TioLen](https://qa.fmod.com/u/TioLen)
#### Post date: [April 9, 2024, 8:51pm UTC](https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476/1 "2024-04-09T20:51:04Z")

</div>

Hello, I’m having an issue while trying to refresh the banks. I already have a bank built, but Unity does not recognize it. I already tried to change the Load Banks option on Initialization tab by changing from All to Specified, it appears when I add the bank on the list through ‘Add All’ button, but still does not work.  
I tried to rebuilt the bank and add more files to it, Unity detects something changed, and the Refresh Status window appears, but the problem persists.

Unity version: 2021.3.17f1 Personal  
FMOD Studio Unity Integration: Version 2.02.20

```auto
FMOD: Bank refresh failed: Directory FMOD Audio System/dominium-audio-system/Build/Desktop doesn't contain any banks.
Build the banks in Studio or check the path in the settings.
UnityEngine.Debug:LogErrorFormat (string,object[])
FMODUnity.RuntimeUtils:DebugLogErrorFormat (string,object[]) (at Assets/Plugins/FMOD/src/RuntimeUtils.cs:588)
FMODUnity.BankRefreshWindow:HandleBankRefresh (string) (at Assets/Plugins/FMOD/src/Editor/BankRefreshWindow.cs:81)
FMODUnity.BankRefresher:HandleBankRefresh (string) (at Assets/Plugins/FMOD/src/Editor/BankRefresher.cs:129)
FMODUnity.EventManager:RefreshBanks () (at Assets/Plugins/FMOD/src/Editor/EventManager.cs:43)
FMODUnity.EventManager:Startup () (at Assets/Plugins/FMOD/src/Editor/EventManager.cs:589)
FMODUnity.EditorUtils:CallStartupMethodsWhenReady () (at Assets/Plugins/FMOD/src/Editor/EditorUtils.cs:504)
UnityEditor.EditorApplication:Internal_CallUpdateFunctions ()

```

[Attachments](https://drive.google.com/drive/folders/19shmuuU4NoYUVvKIkNbUdki2x9mOhTLM?usp=sharing)

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<div class="post-metadata">

### Author: ![cameron-fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/cameron-fmod/32/261_2.png) [@cameron-fmod](https://qa.fmod.com/u/cameron-fmod)
#### Post date: [April 15, 2024, 1:00am UTC](https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476/2 "2024-04-15T01:00:26Z")

</div>

I can see from one of your images that the folder contains a ‘SFX.bank’, but this error looks to be caused by the integration not being able to find the ‘Master.strings.bank’. Can you confirm that it is in the same folder?

---

<div class="post-metadata">

### Author: ![TioLen](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@TioLen](https://qa.fmod.com/u/TioLen)
#### Post date: [April 15, 2024, 1:25am UTC](https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476/3 "2024-04-15T01:25:01Z")

</div>

My SFX.bank file is here

```auto
C:\Users\Gabriel\Documents\GitHub\Dominium\FMOD Audio System\dominium-audio-system\Build\Desktop

```

but there’s not a ‘Master.strings.bank’ file in the same folder, there’s just that ‘SFX’ file only.

These are my actual FMOD Studio project Build settings:  
[https://prnt.sc/97ZuwK2YNmp2](https://prnt.sc/97ZuwK2YNmp2)

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<div class="post-metadata">

### Author: ![cameron-fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/cameron-fmod/32/261_2.png) [@cameron-fmod](https://qa.fmod.com/u/cameron-fmod)
#### Post date: [April 15, 2024, 3:49am UTC](https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476/4 "2024-04-15T03:49:31Z")

</div>

Are you building all the banks from FMOD Studio? The integration requires the ‘Master’ and ‘Master.strings’ banks as a minimum.

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<div class="post-metadata">

### Author: ![TioLen](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@TioLen](https://qa.fmod.com/u/TioLen)
#### Post date: [April 15, 2024, 4:31am UTC](https://qa.fmod.com/t/bank-refresh-failed-but-the-bank-exists/21476/5 "2024-04-15T04:31:13Z")

</div>

I built them from FMOD Studio. I just renamed my SFX bank to Master for convention, and marked it as the Master Bank, then it generated the missing files, and the current issue is solved!  
[https://prnt.sc/vJcvqgCJSDEt](https://prnt.sc/vJcvqgCJSDEt)

Thank you, cameron!
