# Building banks not working?

**URL:** https://qa.fmod.com/t/building-banks-not-working/10856
**Category:** FMOD Studio
**Created:** [February 13, 2013, 10:52pm UTC](https://qa.fmod.com/t/building-banks-not-working/10856 "2013-02-13T22:52:09Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![clevijoki](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@clevijoki](https://qa.fmod.com/u/clevijoki)
#### Post date: [February 13, 2013, 10:52pm UTC](https://qa.fmod.com/t/building-banks-not-working/10856/1 "2013-02-13T22:52:09Z")

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Building banks doesn’t appear to work in the 2.2 preview, or I have done something horribly wrong.

Just installing the fmodstudio00202win-installer.exe and opening the examples and trying to build the sound banks gives me the error:

* * *

## Build Error

## Failed to encode bank “Master Bank” (error code: 14). Please contact support.

## OK

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<div class="post-metadata">

### Author: ![patrick](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/patrick/32/261_2.png) [@patrick](https://qa.fmod.com/u/patrick)
#### Post date: [February 15, 2013, 12:08am UTC](https://qa.fmod.com/t/building-banks-not-working/10856/2 "2013-02-15T00:08:19Z")

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Thanks for the bug report. It seems like this may have to do with the audio files you were trying to build with so we’ll need require more information about this. We shall contact you via support.