# DLL Shows 0.00.00 and FMOD banks won't load

**URL:** https://qa.fmod.com/t/dll-shows-0-00-00-and-fmod-banks-wont-load/14475
**Category:** Unreal Engine
**Created:** [March 23, 2019, 8:01am UTC](https://qa.fmod.com/t/dll-shows-0-00-00-and-fmod-banks-wont-load/14475 "2019-03-23T08:01:18Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![cameron-fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/cameron-fmod/32/261_2.png) [@cameron-fmod](https://qa.fmod.com/u/cameron-fmod)
#### Post date: [September 1, 2021, 2:02am UTC](https://qa.fmod.com/t/dll-shows-0-00-00-and-fmod-banks-wont-load/14475/8 "2021-09-01T02:02:04Z")

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Thanks very much for the logs!

It appears to be caused by anything that invalidates the audio device, not just Remote Desktop, we are currently looking into a fix for this.

Does this occur every time you open the project or only at specific times?

Disabling the options in the FMOD Settings for `Match Hardware Sample Rate` should stop this from occurring in editor.

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