# Error:Output forced to NO SOUND mode : ERR\_INTERNAL Version:2.02.07 Mobile:SAMSUNG GALAXY S9+ Unity:2019.3.19

**URL:** <https://qa.fmod.com/t/error-output-forced-to-no-sound-mode-err-internal-version-2-02-07-mobile-samsung-galaxy-s9-unity-2019-3-19/20589>\
**Category:** Unity\
**Created:** [August 24, 2023, 7:56am UTC](https://qa.fmod.com/t/error-output-forced-to-no-sound-mode-err-internal-version-2-02-07-mobile-samsung-galaxy-s9-unity-2019-3-19/20589 "2023-08-24T07:56:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![willim](https://avatars.discourse-cdn.com/v4/letter/w/5fc32e/32.png) [@willim](https://qa.fmod.com/u/willim)\
**Post date:** [August 24, 2023, 7:56am UTC](https://qa.fmod.com/t/error-output-forced-to-no-sound-mode-err-internal-version-2-02-07-mobile-samsung-galaxy-s9-unity-2019-3-19/20589/1 "2023-08-24T07:56:14Z")

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![img_v2_1eff15ec-eb5f-482a-b2ba-d7521a523b6g](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/4/4dab9a58379e9e90ca2bb0f441e9afb64a4c3b1b.jpeg)  
 ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/4/4430089983cb859eafaec5113c98bcd713ea1f2d.png)  
Our game will fail to initialize on Samsung Galaxy S9+. The fmod setup in unity is shown here. The build Settings of Fmod are shown in the figure. Can you roughly locate the reason? I went through all the relevant posts and couldn’t find a possible cause. For now, this is the only log information. More log information will be added later. Thank you very much.

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**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\
**Post date:** [August 25, 2023, 3:54am UTC](https://qa.fmod.com/t/error-output-forced-to-no-sound-mode-err-internal-version-2-02-07-mobile-samsung-galaxy-s9-unity-2019-3-19/20589/2 "2023-08-25T03:54:29Z")

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Hi

Would it be possible to get those logs to have a look at as well as the FMOD integration version you are using?

To confirm, this is only happening on Samsung S9+?

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**Author:** ![willim](https://avatars.discourse-cdn.com/v4/letter/w/5fc32e/32.png) [@willim](https://qa.fmod.com/u/willim)\
**Post date:** [August 25, 2023, 6:38am UTC](https://qa.fmod.com/t/error-output-forced-to-no-sound-mode-err-internal-version-2-02-07-mobile-samsung-galaxy-s9-unity-2019-3-19/20589/3 "2023-08-25T06:38:22Z")

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> [@Connor\_FMOD](#):
>
> Would it be possible to get those logs to have a look at as well as the FMOD integration version you are using?

FMOD integration version is 2.02.07

> [@Connor\_FMOD](#):
>
> To confirm, this is only happening on Samsung S9+?

Samsung GALAXY S9+  
Sony Xperia 1 II  
Samsung Galaxy Note10 Lite  
Sony Xperia 1 III  
Xiaomi Mi Mix 2  
Asus ROG Phone II ZS660KL  
Samsung Galaxy A51  
Sony Xperia 5  
Sony Xperia 5 II  
HuaWeiP30 Lite  
All of these will give you an error

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**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\
**Post date:** [August 28, 2023, 5:12am UTC](https://qa.fmod.com/t/error-output-forced-to-no-sound-mode-err-internal-version-2-02-07-mobile-samsung-galaxy-s9-unity-2019-3-19/20589/4 "2023-08-28T05:12:37Z")

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Hi,

Thank you for the information. If it is possible please [upload](https://fmod.com/profile#uploads) the logs to your [profile](https://fmod.com/profile), please note that you will have to register a project with us before you can upload those.

Thank you