# Errors when running on Xbox One

**URL:** <https://qa.fmod.com/t/errors-when-running-on-xbox-one/15738>\
**Category:** Unity\
**Created:** [May 6, 2020, 10:05pm UTC](https://qa.fmod.com/t/errors-when-running-on-xbox-one/15738 "2020-05-06T22:05:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![NephilimGS](https://avatars.discourse-cdn.com/v4/letter/n/eb9ed0/32.png) [@NephilimGS](https://qa.fmod.com/u/NephilimGS)\
**Post date:** [May 6, 2020, 10:05pm UTC](https://qa.fmod.com/t/errors-when-running-on-xbox-one/15738/1 "2020-05-06T22:05:04Z")

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Hi,

Getting the following errors when running on Xbox One.

Using: Unity 2019.3.7f1

FMOD 2.00.08

[FMOD] ACPManager::init : AcpHalAllocateShapeContexts returned 0x8AC80001.Stacktrace is not supported on this platform. (Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)  
[FMOD] Studio::System::initialize returned ERR\_INTERNAL, defaulting to no-sound mode.Stacktrace is not supported on this platform. (Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line:

SystemNotInitializedException: [FMOD] Initialization failed : Output forced to NO SOUND mode : ERR\_INTERNAL : An error occurred that wasn’t supposed to. Contact support. at FMODUnity.RuntimeManager.get\_Instance () [0x00000] in \<00000000000000000000000000000000\>:0 at FMODUnity.RuntimeManager.PathToGUID (System.String path) [0x00000] in \<00000000000000000000000000000000\>:0 at FMODUnity.RuntimeManager.CreateInstance (System.String path) [0x00000] in \<00000000000000000000000000000000\>:0 at Hyperst  
nge.TimeManager.OnGameStart () [0x00000] in \<00000000000000000000000000000000\>:0 at Hyperstrange.GameManager.OnEnable () [0x00000] in \<00000000000000000000000000000000\>:0 (Filename: currently not available on

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<div class="post-metadata">

**Author:** ![mathew](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/mathew/32/431_2.png) [@mathew](https://qa.fmod.com/u/mathew)\
**Post date:** [May 8, 2020, 1:21am UTC](https://qa.fmod.com/t/errors-when-running-on-xbox-one/15738/2 "2020-05-08T01:21:12Z")

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On Xbox One you need to [disable the built-in audio](https://fmod.com/resources/documentation-unity?version=2.0&page=troubleshooting.html#disabling-unity-inbuilt-audio) system to allow FMOD to consume limited audio resources.

I’ll log a request to have the docs improved regarding this issue.

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<div class="post-metadata">

**Author:** ![NephilimGS](https://avatars.discourse-cdn.com/v4/letter/n/eb9ed0/32.png) [@NephilimGS](https://qa.fmod.com/u/NephilimGS)\
**Post date:** [May 8, 2020, 1:24pm UTC](https://qa.fmod.com/t/errors-when-running-on-xbox-one/15738/3 "2020-05-08T13:24:34Z")

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That fixed it!

Thanks.