# Event Audio Not Passing Through Group with Snapshot 1.10.12 / Windows 10

**URL:** https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607
**Category:** FMOD Studio
**Created:** [April 23, 2019, 7:54pm UTC](https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607 "2019-04-23T19:54:31Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![millertone](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/millertone/32/769_2.png) [@millertone](https://qa.fmod.com/u/millertone)
#### Post date: [April 23, 2019, 7:54pm UTC](https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607/1 "2019-04-23T19:54:31Z")

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Hi Folks,  
I’ve got an interesting situation here. I set up a Snapshot a couple of days ago that simply fades out an exterior ambience, when you go inside a house. Everything works as expected. Today I created another bus for the interior ambience that fades in when the same snapshot is called.

The issue I’m having is that the Events going through the interior bus are not responding to the Snapshot. In other words, I see that audio is coming into the bus, and the bus fader moves to unity, but there is no sound coming out.

I am using Oculus Spatializer 1.36 on 2 Events feeding the interior bus. The Exterior Ambience bus is using the Oculus Ambisonic plugin.

Any thoughts?  
Thanks, Matt

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### Author: ![richard\_simms](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/richard_simms/32/261_2.png) [@richard\_simms](https://qa.fmod.com/u/richard_simms)
#### Post date: [April 29, 2019, 4:48am UTC](https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607/2 "2019-04-29T04:48:11Z")

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Without seeing your routing setup and snapshot it’s difficult to say exactly what’s going on. Is the snapshot affecting a parent bus that the interior bus is routed into? Do the events routed into the interior bus have the same effects placed on them (Oculus Spatializer)?

Could you provide a screenshot of your current bus setup?

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### Author: ![richard\_simms](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/richard_simms/32/261_2.png) [@richard\_simms](https://qa.fmod.com/u/richard_simms)
#### Post date: [May 7, 2019, 2:11pm UTC](https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607/3 "2019-05-07T14:11:28Z")

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Hi Matt, do you still need help with your bus/snapshot issue?

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### Author: ![millertone](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/millertone/32/769_2.png) [@millertone](https://qa.fmod.com/u/millertone)
#### Post date: [May 8, 2019, 5:44pm UTC](https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607/4 "2019-05-08T17:44:15Z")

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Hi Richard,  
Apologies for not responding sooner, I’ve been out of town. As far as the issue is concerned, I’ve attached a screenshot that show audio coming into the group, but there’s no output, even though the fader is at unity.

Thanks, Matt

 ![FMOD_Snapshot_No_Output_on_Group](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/1X/e65e52381d6ef3df84f557bc6ffced138f151ecc.png)

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<div class="post-metadata">

### Author: ![richard\_simms](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/richard_simms/32/261_2.png) [@richard\_simms](https://qa.fmod.com/u/richard_simms)
#### Post date: [May 13, 2019, 12:24am UTC](https://qa.fmod.com/t/event-audio-not-passing-through-group-with-snapshot-1-10-12-windows-10/14607/5 "2019-05-13T00:24:48Z")

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The snapshot seems to be alright. It might be easier to package up your project and send it to [support@fmod.com](mailto:support@fmod.com) for further investigation. Make a reference to this thread so it can be easily linked together in the support system.
