# Failed to encode bank

**URL:** <https://qa.fmod.com/t/failed-to-encode-bank/14080>\
**Category:** FMOD Studio\
**Created:** [August 31, 2018, 1:41pm UTC](https://qa.fmod.com/t/failed-to-encode-bank/14080 "2018-08-31T13:41:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Krederik](https://avatars.discourse-cdn.com/v4/letter/k/a88e57/32.png) [@Krederik](https://qa.fmod.com/u/Krederik)\
**Post date:** [August 31, 2018, 1:41pm UTC](https://qa.fmod.com/t/failed-to-encode-bank/14080/1 "2018-08-31T13:41:09Z")

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Hi gang!

I have a huge problem getting FMOD to built for PS4. First of all, it took way too long to find info on the libatrac9.dll you’ll need for the AT9 encoding format (why don’t you put that in the manual?), secondly - now I get this error message when I try and build:

‘Failed to encode bank “PS4 Master Bank” due the following error: External encoder dynamic library could not be loaded, possibly incorrect binary format, incorrect architecture, or file corruption.’

So now I’m pretty lost and I don’t know what to do.

Btw. I’m using FMOD Studio version 1.10.02.

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**Author:** ![richard\_simms](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/richard_simms/32/261_2.png) [@richard\_simms](https://qa.fmod.com/u/richard_simms)\
**Post date:** [September 4, 2018, 5:57am UTC](https://qa.fmod.com/t/failed-to-encode-bank/14080/2 "2018-09-04T05:57:10Z")

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Hi Bo,

Could you email this issue to [support@fmod.com](mailto:support@fmod.com) instead, please? Due to legal reasons we don’t discuss console issues in the public Q&A forums.

Thanks,  
Richard