# FMOD crashes / freezes when opening the Audio Bin

**URL:** <https://qa.fmod.com/t/fmod-crashes-freezes-when-opening-the-audio-bin/23794>\
**Category:** FMOD Studio\
**Created:** [December 11, 2025, 6:41pm UTC](https://qa.fmod.com/t/fmod-crashes-freezes-when-opening-the-audio-bin/23794 "2025-12-11T18:41:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![viciousonic](https://avatars.discourse-cdn.com/v4/letter/v/d07c76/32.png) [@viciousonic](https://qa.fmod.com/u/viciousonic)\
**Post date:** [December 11, 2025, 6:41pm UTC](https://qa.fmod.com/t/fmod-crashes-freezes-when-opening-the-audio-bin/23794/1 "2025-12-11T18:41:24Z")

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Hi, I just bought a new windows PC with windows 11 and all versions of FMOD 2.03 (no matter which one I install) keep freezing when I try to open the Audio Bin. I’ve tried several versions of FMOD 2.03 and also already tried opening it with only software accelleration and another time with only hardware accelleration - none of it fixed the issue. All other windows work fine, but as soon as I open the audio bin window the whole software freezes. This happens with all my projects and also when I create a new project without any audio files in it.

My graphics card drivers and sound drivers are all up to date, Windows is up to date, I also tried setting UAC to 0 and disabling windows defender. I’ve tried deleting the Windows cache and also deinstalled and deleted all FMOD folders several times and reinstalled it - nothing helped.

The Windows Event Viewer shows that FMOD crashed but does not display any details why.

Please help

I have an AMD 7800X 3D and a Radeon 9060XT.

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**Author:** ![li\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/li_fmod/32/6577_2.png) [@li\_fmod](https://qa.fmod.com/u/li_fmod)\
**Post date:** [December 17, 2025, 10:13pm UTC](https://qa.fmod.com/t/fmod-crashes-freezes-when-opening-the-audio-bin/23794/2 "2025-12-17T22:13:26Z")

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Hi,

Thank you for sharing the information.

Unfortunately, I was not able to reproduce the issue on my end.

Since you are not seeing the freeze when viewing the `Assets Browser` inside the `Event Editor`, one potential difference is that the `Audio Bin` window can interact with [FMOD.io](http://FMOD.io).

Just to confirm, do you have any firewall or anti-malware software that might be interfering with a browser or an application trying to access the internet?

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**Author:** ![viciousonic](https://avatars.discourse-cdn.com/v4/letter/v/d07c76/32.png) [@viciousonic](https://qa.fmod.com/u/viciousonic)\
**Post date:** [December 19, 2025, 5:49pm UTC](https://qa.fmod.com/t/fmod-crashes-freezes-when-opening-the-audio-bin/23794/3 "2025-12-19T17:49:44Z")

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Hi, yeah that is the workaround that I am using right now. Instead of importing audiofiles (which automatically opens the audio bin and thus crashes FMOD) I have to drag an drop the files and then sort them in the Asset Window.

I don’t have any additional firewall or anti-malware software installed and I deactivated the windows defender entirely when trying to fix the issue - and it still happened when all functions were disabled. So this can’t be the root of the problem.

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**Author:** ![li\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/li_fmod/32/6577_2.png) [@li\_fmod](https://qa.fmod.com/u/li_fmod)\
**Post date:** [December 21, 2025, 11:13pm UTC](https://qa.fmod.com/t/fmod-crashes-freezes-when-opening-the-audio-bin/23794/4 "2025-12-21T23:13:52Z")

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Thanks for sharing the extra info.

Could you please share the log after triggering the freeze/crash? You can find them at `C:\Users\User\AppData\Local\FMOD Studio\Logs`

If you are using the latest version (2.03.11), you can also open the log folder via:  
`Help > Contact Support > Explore Logs Folder`

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/3/3103b8bf729742a6d74e99632668ff733d6ff5f1.png)
