# \[FMOD\] Initialization failed : Output forced to NO SOUND mode : ERR\_INTERNAL : An error occurred that wasn't supposed to. Contact support

**URL:** <https://qa.fmod.com/t/fmod-initialization-failed-output-forced-to-no-sound-mode-err-internal-an-error-occurred-that-wasnt-supposed-to-contact-support/19706>\
**Category:** FMOD Engine\
**Tags:** android, unity\
**Created:** [January 5, 2023, 9:42am UTC](https://qa.fmod.com/t/fmod-initialization-failed-output-forced-to-no-sound-mode-err-internal-an-error-occurred-that-wasnt-supposed-to-contact-support/19706 "2023-01-05T09:42:21Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\
**Post date:** [February 6, 2023, 9:50pm UTC](https://qa.fmod.com/t/fmod-initialization-failed-output-forced-to-no-sound-mode-err-internal-an-error-occurred-that-wasnt-supposed-to-contact-support/19706/10 "2023-02-06T21:50:12Z")

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Can I confirm that you have disabled Unity Audio?  
Under `Unity toolbar -> Edit -> Project Settings -> Audio`  
 ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/3/3227ad96d6a6fb45f4743ef363dc2ce1acd5a499.png)

Alternatively, you can run the FMOD Setup Wizard in the FMOD dropdown  
 ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/2/22da7b47110b0cc2a761fd3e6a3540d0fc6fda9b.png)

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_[View the full topic](https://qa.fmod.com/t/fmod-initialization-failed-output-forced-to-no-sound-mode-err-internal-an-error-occurred-that-wasnt-supposed-to-contact-support/19706)._