# FMOD PC Application unresponsive **URL:** \ **Category:** Unity\ **Tags:** windows, unity\ **Created:** [February 25, 2025, 7:25am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627 "2025-02-25T07:25:14Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![maorx08](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@maorx08](https://qa.fmod.com/u/maorx08)\ **Post date:** [February 25, 2025, 7:25am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/1 "2025-02-25T07:25:14Z")
we are currently on some Windows machines where the game process is prone to application unresponsiveness. By generating the process core dump file, we can see the stack from fmod. The following is the stack information: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/4/4587edbc28c0719af84fdecba7fcc57293ad670b.png) that’s why？ ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [February 26, 2025, 2:53am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/2 "2025-02-26T02:53:06Z")
Hi, Thank you for bringing this to our attention. Could I please grab your FMOD Studio version? Could I please get the dmp file uploaded to your [profile](https://fmod.com/profile#upload)? ---
**Author:** ![maorx08](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@maorx08](https://qa.fmod.com/u/maorx08)\ **Post date:** [February 26, 2025, 6:08am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/3 "2025-02-26T06:08:20Z")
fmod studio version ：2.02.09 I have uploaded the dmp file to profile，you can try it thanks ---
**Author:** ![maorx08](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@maorx08](https://qa.fmod.com/u/maorx08)\ **Post date:** [March 3, 2025, 3:03am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/4 "2025-03-03T03:03:53Z")
Do you have any conclusions about this issue? ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [March 3, 2025, 3:44am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/5 "2025-03-03T03:44:42Z")
Thank you for the file. I have identified that - Event `{0727C995-E0CD-4E58-8125-F76303478D4C}` is being triggered 15000+ times - Event `{1864581A-34AC-4448-A1D6-4F66CDDF4269}` is being triggered 6000+ times This is causing FMOD to stall. Would it be possible to check for instances of these events being triggered are behaving as expected? Would it be possible to enable Live Update ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/2/222abe6bcec6bcbcc49e9305774b851b385bd862.png) Record a profiler session: [FMOD Studio | Profling](https://fmod.com/docs/2.02/studio/profiling.html) And upload the recording with the following settings: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/5/53ebb959726077498c1f61deef169f381dea6b8e.png) ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/f/fa63b0694eabbdea94269a269f316315c8bc0472.png) This will hopefully help us identify any more issues. Thanks ---
**Author:** ![maorx08](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@maorx08](https://qa.fmod.com/u/maorx08)\ **Post date:** [March 3, 2025, 10:29am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/6 "2025-03-03T10:29:58Z")
thank you for your reply. we have checked and found that there is indeed an abnormality in the playback level of the event you mentioned. we plan to optimize the playback level and do related performance tests to see if this problem will still be triggered. btw, please tell me how you analyzed these two events based on the dmp file. maybe we can learn to analyze similar problems ourselves. ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [March 4, 2025, 1:15am UTC](https://qa.fmod.com/t/fmod-pc-application-unresponsive/22627/7 "2025-03-04T01:15:47Z")
Good to hear that helped. Unfortunately, the issue was identified using the source code. The profiler also provides information about the memory usage and the amount of event instances being triggered. ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/f/fcfeb1d7913bf4330623fbb28257cb2e7ae074c5.png) This is a really useful tool for identifying issues. It just requires enabling live update and connecting your FMOD studio project. If you need any help connecting to your project just let me know. Hope this helps.