# Getting plugin missing error... how to resolve?

**URL:** <https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633>\
**Category:** FMOD Studio\
**Created:** [May 2, 2019, 1:05am UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633 "2019-05-02T01:05:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![thomaskresge](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thomaskresge/32/333_2.png) [@thomaskresge](https://qa.fmod.com/u/thomaskresge)\
**Post date:** [May 2, 2019, 1:05am UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633/1 "2019-05-02T01:05:41Z")

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Building for desktop from FMOD 2.0. When creating a Unity Web GL build, we get this error:

0a9ea46c-b583-461e-87ba-70f57f448e25:8 [FMOD] loadFromWeb. Path = [http://localhost:6808/StreamingAssets/Master.bank](http://localhost:6808/StreamingAssets/Master.bank), result = ERR\_PLUGIN\_MISSING.

(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

Any solutions on debugging this?

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**Author:** ![cameron-fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/cameron-fmod/32/261_2.png) [@cameron-fmod](https://qa.fmod.com/u/cameron-fmod)\
**Post date:** [May 6, 2019, 12:02am UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633/2 "2019-05-06T00:02:12Z")

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Are you using any DSP plug-in effects?  
You can search the Event and Mixer windows in Studio with filters for plug-in effects.

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**Author:** ![thomaskresge](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thomaskresge/32/333_2.png) [@thomaskresge](https://qa.fmod.com/u/thomaskresge)\
**Post date:** [May 6, 2019, 7:15pm UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633/3 "2019-05-06T19:15:14Z")

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Thanks for the response. I checked, and there are no DSP plug-in effects being used.

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**Author:** ![cameron-fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/cameron-fmod/32/261_2.png) [@cameron-fmod](https://qa.fmod.com/u/cameron-fmod)\
**Post date:** [May 7, 2019, 4:32am UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633/4 "2019-05-07T04:32:41Z")

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It is possible you are trying to use an effect that isn’t supported in WebGL/HTML5:  
[https://www.fmod.com/resources/documentation-api?version=2.0&page=platforms-html5.html#dsp-effect-support](https://www.fmod.com/resources/documentation-api?version=2.0&page=platforms-html5.html#dsp-effect-support)

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<div class="post-metadata">

**Author:** ![thomaskresge](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/thomaskresge/32/333_2.png) [@thomaskresge](https://qa.fmod.com/u/thomaskresge)\
**Post date:** [May 9, 2019, 4:26am UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633/5 "2019-05-09T04:26:41Z")

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Thanks again Cameron. I do not believe I am using any of those effects. I deleted some plug-ins, including a pitch shift plug-in, but unfortunately still no luck.

I am not using a pitch shift plug-in, but I am using the pitch shift feature on individual track instruments. Is that unsupported in WebGL? Could that be the issue?

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<div class="post-metadata">

**Author:** ![cameron-fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/cameron-fmod/32/261_2.png) [@cameron-fmod](https://qa.fmod.com/u/cameron-fmod)\
**Post date:** [May 9, 2019, 10:38pm UTC](https://qa.fmod.com/t/getting-plugin-missing-error-how-to-resolve/14633/6 "2019-05-09T22:38:21Z")

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Apologies, I could have made that clearer.

The list of DSP effects not supported on WebGL/HTML5 refer to the built in DSP effect in FMOD Studio.  
So you won’t be able to use the pitch shift effect that comes with Studio unfortunately.