# Ingame Swipe Top Bar & Keyboard Input Fmod Suspend

**URL:** https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145
**Category:** FMOD Engine
**Tags:** ios, android, unity
**Created:** [December 28, 2021, 10:26am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145 "2021-12-28T10:26:41Z")
**Posts on this page:** 16
**Page:** 1

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [December 28, 2021, 10:26am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/1 "2021-12-28T10:26:41Z")

</div>

When I slide the top bar while playing a game, the sound cuts out. Likewise, when I click on the keyboard to send an in-game message, the sound cuts out and spikes occur in the CPU update. How can I prevent this? How can I run fmod normally in the operations done as long as the game is not exited?

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [January 4, 2022, 4:50am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/2 "2022-01-04T04:50:08Z")

</div>

What version of FMOD are you using? I haven’t found any issues with the latest version of FMOD. Does this issue occur with both Android and iOS?

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [January 5, 2022, 5:49pm UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/3 "2022-01-05T17:49:27Z")

</div>

Fmod version : 2.01.09 and is occur both Android and IOS

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [January 7, 2022, 5:30am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/4 "2022-01-07T05:30:00Z")

</div>

I still haven’t run into any issues here- are you calling [`System.mixerSuspend`](https://fmod.com/resources/documentation-api?version=2.02&page=core-api-system.html#system_mixersuspend) or [`System.mixerResume`](https://fmod.com/resources/documentation-api?version=2.02&page=core-api-system.html#system_mixerresume) anywhere?

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [January 10, 2022, 6:23am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/5 "2022-01-10T06:23:11Z")

</div>

yes; only before ad load and after ad end.

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [January 12, 2022, 10:33pm UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/7 "2022-01-12T22:33:29Z")

</div>

> yes; only before ad load and after ad end.

I see, probably not related to this issue then. Can you please enable API Error Logging in the FMOD Unity settings and send through a log of when you scroll the top bar or send an in-game message?

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [January 18, 2022, 3:01pm UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/8 "2022-01-18T15:01:31Z")

</div>

![LOGS1](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/2/279d683f146832942e3f873c8a6ec705291822ee.png)  
this happening

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [January 24, 2022, 12:14am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/9 "2022-01-24T00:14:31Z")

</div>

And these errors are happening after swiping down the top bar or using the keyboard?  
I think I will need a reproduction to investigate this properly, would it be possible for you to please upload either a stripped down Unity project or a debug build of your APK to your [FMOD Profile](https://www.fmod.com/profile#uploads) for me to test?

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [February 9, 2022, 11:11am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/10 "2022-02-09T11:11:23Z")

</div>

How should I send to you? via e-mail?

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [February 9, 2022, 10:43pm UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/11 "2022-02-09T22:43:02Z")

</div>

You can upload anything to your FMOD Profile and i will be able to access it: [https://www.fmod.com/profile#uploads](https://www.fmod.com/profile#uploads)

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [February 14, 2022, 6:00pm UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/12 "2022-02-14T18:00:36Z")

</div>

thanx, I uploaded.

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [February 17, 2022, 1:34am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/13 "2022-02-17T01:34:29Z")

</div>

Thank you for sending that over. I cannot see or hear any obvious cutout points, can you please tell me at what times in the profiler capture are these cutouts are occurring?

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [February 18, 2022, 8:46am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/15 "2022-02-18T08:46:14Z")

</div>

1- Pull down the navigation bar while playing a game, the sound cuts out.  
2- In order to type a message, sound cuts out when the keyboard is opened by pressing on a text/ keyboard button  
3- It cuts out every 2-3 minutes while playing the game.  
it does the same while waiting in the main menu.  
There is a regular interruption. I can’t find what triggers it.

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [February 23, 2022, 5:29am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/16 "2022-02-23T05:29:13Z")

</div>

Thank you for the extra information, I see what you mean with the audio cutting out when I download the application from the Google Play Store, but I cannot get any debug information from that version.  
Can you please enable API Error Logging in the FMOD Unity settings and either:

1. Send us a full log from the application launching up to the issue occurring  
OR
2. Send us a debug build of the apk so that we can investigate this issue on our end

---

<div class="post-metadata">

### Author: ![baturalpcetin](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/baturalpcetin/32/2977_2.png) [@baturalpcetin](https://qa.fmod.com/u/baturalpcetin)
#### Post date: [March 1, 2022, 8:35am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/17 "2022-03-01T08:35:29Z")

</div>

I have uploaded two separate debug log files for you. One for the pull down of navigation bar sound error and the other for the random audio interrupt.

---

<div class="post-metadata">

### Author: ![jeff\_fmod](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/jeff_fmod/32/1766_2.png) [@jeff\_fmod](https://qa.fmod.com/u/jeff_fmod)
#### Post date: [March 8, 2022, 12:06am UTC](https://qa.fmod.com/t/ingame-swipe-top-bar-keyboard-input-fmod-suspend/18145/18 "2022-03-08T00:06:08Z")

</div>

Thank you for sending that through, that’s providing a lot more information now. I am still missing some of the information I need because I forgot to ask you to set the _Logging Level_ to “Log”- which will provide information on mixerSuspend, mixerResume and should tell me when the audio is starting and stopping.  
So, sorry to ask again, but this time can you please set your _Logging Level_ to “Log” in the FMOD Unity Settings and send through another full log?
