# Mac OS X system update error

**URL:** https://qa.fmod.com/t/mac-os-x-system-update-error/21793
**Category:** FMOD Engine
**Created:** [June 21, 2024, 4:46am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793 "2024-06-21T04:46:13Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![maksimomelyanchuk](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@maksimomelyanchuk](https://qa.fmod.com/u/maksimomelyanchuk)
#### Post date: [June 21, 2024, 4:46am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/1 "2024-06-21T04:46:13Z")

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Hello, we encountered a minor issue during the tests of FMOD on OS X Sonoma. We tested with FMOD SDK versions 2.02.19 and 2.02.22.

To reproduce the issue:

- Connect a Bluetooth headset to the laptop.
- Start playing any sound.
- While the sound is playing, turn off Bluetooth on the laptop.

An error may appear (not always, but sometimes) during the **system-\>update()** call:  
`Error initializing output device.`

Good news is that you can skip it and the system will continue to work correctly.

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### Author: ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)
#### Post date: [June 21, 2024, 6:28am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/2 "2024-06-21T06:28:41Z")

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Hi,

Thanks for bringing this to our attention. Unfortunately, I was not able to reproduce the error.

Are you encountering this in your own engine, or when running a FMOD example script?

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<div class="post-metadata">

### Author: ![maksimomelyanchuk](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@maksimomelyanchuk](https://qa.fmod.com/u/maksimomelyanchuk)
#### Post date: [June 21, 2024, 7:47am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/3 "2024-06-21T07:47:33Z")

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Yes, inside our engine.  
You can send me the link to your example and I can try it also.

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### Author: ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)
#### Post date: [June 24, 2024, 2:07am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/4 "2024-06-24T02:07:16Z")

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Our `core api` examples can be found here:

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/b/ba69d7fd71d85e8c3d4103ad721685c13048706c.png)  
after downloading the [Mac](https://fmod.com/download#fmodengine:~:text=SourceDownload-,Mac,-Unzip%20source%20to) engine. If you are using the `studio api` it can be found next to the `core` directory.

Thank you for testing.

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<div class="post-metadata">

### Author: ![maksimomelyanchuk](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@maksimomelyanchuk](https://qa.fmod.com/u/maksimomelyanchuk)
#### Post date: [July 1, 2024, 12:50pm UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/5 "2024-07-01T12:50:22Z")

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I was able to reproduce it in the simple\_event core project. Just have turned bluetooth off when AirPods were connected. You should try several times to reproduce it.  
I’ve uploaded screenshot to my profile for you to check.

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### Author: ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)
#### Post date: [July 2, 2024, 6:23am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/6 "2024-07-02T06:23:26Z")

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I was able to reproduce the issue, thank you!

I will pass this on to our development team to investigate further.

> [@maksimomelyanchuk](#):
>
> Good news is that you can skip it and the system will continue to work correctly.

Thank you for sharing the workaround, would you be able to elaborate on how you are skipping the error?

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<div class="post-metadata">

### Author: ![maksimomelyanchuk](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@maksimomelyanchuk](https://qa.fmod.com/u/maksimomelyanchuk)
#### Post date: [July 2, 2024, 7:36am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/7 "2024-07-02T07:36:52Z")

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Just continue the execution, no crash there.

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<div class="post-metadata">

### Author: ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)
#### Post date: [July 2, 2024, 9:32pm UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/8 "2024-07-02T21:32:04Z")

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Thank you

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<div class="post-metadata">

### Author: ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)
#### Post date: [September 26, 2024, 3:47am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/9 "2024-09-26T03:47:06Z")

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Hi,

We’ve begun working on the issue you reported but are currently unable to reproduce it. Could you please confirm if you’re still experiencing the problem on your end?

Thank you for your help!

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<div class="post-metadata">

### Author: ![maksimomelyanchuk](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@maksimomelyanchuk](https://qa.fmod.com/u/maksimomelyanchuk)
#### Post date: [September 26, 2024, 7:08am UTC](https://qa.fmod.com/t/mac-os-x-system-update-error/21793/10 "2024-09-26T07:08:33Z")

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Yew, it’s still here. I uploaded the video (bug.mov) with reproduction to my profile.  
Xcode Version 15.4 (15F31d)  
MacOS 14.3 (23D56)  
FMOD 2.02.22
