# Multiplatform build - Xbox One problem

**URL:** <https://qa.fmod.com/t/multiplatform-build-xbox-one-problem/14132>\
**Category:** Unity\
**Created:** [October 10, 2018, 2:19pm UTC](https://qa.fmod.com/t/multiplatform-build-xbox-one-problem/14132 "2018-10-10T14:19:45Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![bartekM](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@bartekM](https://qa.fmod.com/u/bartekM)\
**Post date:** [October 10, 2018, 2:19pm UTC](https://qa.fmod.com/t/multiplatform-build-xbox-one-problem/14132/1 "2018-10-10T14:19:45Z")

</div>

Hi

I tried to test prototype-game with FMod on various platforms and each try was successful, except one - XBox One.

I can hear sound, but I got that an error.

SystemNotInitializedException: FMOD Studio initialization failed : Output forced to NO SOUND mode : ERR\_INTERNAL : An error occurred that wasn’t supposed to. Contact support.  
at FMODUnity.RuntimeManager.get\_Instance () [0x00151] in D:\Projects2\FModConsoles\Assets\Plugins\FMOD\RuntimeManager.cs:110  
at FMODUnity.RuntimeManager.get\_StudioSystem () [0x00001] in D:\Projects2\FModConsoles\Assets\Plugins\FMOD\RuntimeManager.cs:116  
at FMODUnity.RuntimeManager.GetBus (System.String path) [0x00000] in :0  
at VolumeControl.Awake () [0x00023] in D:\Projects2\FModConsoles\Assets\VolumeControl.cs:23

VolumeControl.cs script below:

using FMOD.Studio;  
using FMODUnity;  
using System.Collections;  
using System.Collections.Generic;  
using UnityEngine;  
using UnityEngine.UI;

public class VolumeControl : MonoBehaviour  
{

```
private const string MASTER = "bus:/Master";

[SerializeField]
private Slider _volumeSlider;

[SerializeField]
private float _volume;

private void Awake()
{
    _volumeSlider = GetComponent<Slider>();
    _volume = _volumeSlider.value;
    Bus music = RuntimeManager.GetBus(MASTER);
    music.setVolume(_volume);

}

public void SetVolume()
{
    _volume = _volumeSlider.value;
    Bus music = RuntimeManager.GetBus(MASTER);
    music.setVolume(_volume);
}

```

}

I was using the same bank (with Vorbis format) for all platform. Why other platforms work and Xbox One not?

Best regards  
Crane

---

<div class="post-metadata">

**Author:** ![Andrew](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/andrew/32/261_2.png) [@Andrew](https://qa.fmod.com/u/Andrew)\
**Post date:** [October 10, 2018, 11:00pm UTC](https://qa.fmod.com/t/multiplatform-build-xbox-one-problem/14132/2 "2018-10-10T23:00:22Z")

</div>

Disable Unity’s built-in audio as specified here :

[https://fmod.com/resources/documentation-api?page=content/generated/engine\_new\_unity/troubleshooting.html](https://fmod.com/resources/documentation-api?page=content/generated/engine_new_unity/troubleshooting.html)

---

<div class="post-metadata">

**Author:** ![bartekM](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@bartekM](https://qa.fmod.com/u/bartekM)\
**Post date:** [October 11, 2018, 2:54pm UTC](https://qa.fmod.com/t/multiplatform-build-xbox-one-problem/14132/3 "2018-10-11T14:54:06Z")

</div>

> [@](#):
>
> Disable Unity’s built-in audio as specified here :
> 
> [https://fmod.com/resources/documentation-api?page=content/generated/engine\_new\_unity/troubleshooting.html](https://fmod.com/resources/documentation-api?page=content/generated/engine_new_unity/troubleshooting.html)

It works, thank you 🙂