# No Sound from playing events in DLC Banks **URL:** \ **Category:** FMOD Engine\ **Tags:** cpp\ **Created:** [January 26, 2023, 8:44pm UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792 "2023-01-26T20:44:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![willigi](https://avatars.discourse-cdn.com/v4/letter/w/41988e/32.png) [@willigi](https://qa.fmod.com/u/willigi)\ **Post date:** [January 26, 2023, 8:44pm UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/1 "2023-01-26T20:44:28Z")
I have a content creator trying to add new audio banks in a DLC pack that is not loaded at start up (only if a user selects it), and while the sounds play in FMOD Studio, they do not play in game. I have tried to replicate their workflow and have also found that no sound is played in game. My process: 1. Open our game’s FMOD project which is used to build all the base-game banks 2. Add a new Bank 3. Add a new Event to this bank 4. Add an asset to this Event. A simple .wav file at this point, I can press “Play” in FMOD Studio and hear my event just fine 1. Build my new bank 2. Engine loading flow: - `loadBankFile` using the DLC Bank’s PATH, this results in `FMOD_OK` - new bank calls `loadSampleData`, this results in `FMOD_OK` - later, when the event is triggered, call `getEvent`, this returns `FMOD_OK` - Use this retrieved event to call `createInstance`, this returns `FMOD_OK` - Use this instance to call `start`, this returns `FMOD_OK` - in a ticking method, call `getPlaybackState`, this returns `FMOD_STUDIO_PLAYBACK_PLAYING` at first, but eventually returns `FMOD_STUDIO_PLAYBACK_STOPPING` Despite all this, no sound is heard in-game. My best guess is that there are some hooks or something that have to do with needing to side load a new version of the Master Bank? I have tried (independently): - Assigning my new bank as the “master bank” and building that, including the `[name].assets.bank`, `[name].bank`, `[name].streams.bank`, and `[name].strings.bank` files, and load these. They all load with `FMOD_OK`. - Building the entire project and including my new bank files _and_ the original master\_bank files (though these run into problems where `loadBankFile` returns `FMOD_ERR_EVENT_ALREADY_LOADED`, despite the fact that `getBank` returns `FMOD_ERR_EVENT_NOTFOUND`. I take this to be an ramification of a different PATH (DLC directory) but an identical GUID. Am I missing something crucial here? Why is `start` returning `FMOD_OK` if no audio actually starts? How is it tracking play state if nothing is playing? I’ve tried to leverage the FMOD Studio Live Update feature, but this quickly crashes with ```auto Exception thrown at 0x00007FF81B2A44CD (fmodstudio.dll) in MyGame.Windows.exe: 0xC0000005: Access violation reading location 0x0000000000000030. ``` I feel like this is a very simple process but that I’ve got something small out of alignment. Any suggestions extremely appreciated! ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [January 27, 2023, 3:41am UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/2 "2023-01-27T03:41:53Z")
Hi, Are you able to connect to Live Update ([FMOD Studio | Edit During Live Update](https://fmod.com/docs/2.02/studio/editing-during-live-update.html#preparing-your-game-for-connection))? Focusing on if there is sound registering in the mixer and if the instances are being created in the profiler. ---
**Author:** ![willigi](https://avatars.discourse-cdn.com/v4/letter/w/41988e/32.png) [@willigi](https://qa.fmod.com/u/willigi)\ **Post date:** [January 27, 2023, 5:20pm UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/3 "2023-01-27T17:20:55Z")
> [@Connor\_FMOD](#): > > Are you able to connect to Live Update ([FMOD Studio | Edit During Live Update](https://fmod.com/docs/2.02/studio/editing-during-live-update.html#preparing-your-game-for-connection))? Thanks for the reply! Per the bottom of my original post, connecting FMOD Studio via Live Update quickly results in ```auto Exception thrown at 0x00007FF81B2A44CD (fmodstudio.dll) in MyGame.Windows.exe: 0xC0000005: Access violation reading location 0x0000000000000030. ``` A read access violation in an internal fmodstudio library? I’ve had the feature work with other projects before, but I’m not experienced enough to know how I could have caused an internal lib error. I’m really just an engine programmer who is trying my best to help our stumped audio engineers. I’m almost certain the issue isn’t within our engine itself (as all base-game audio banks work fine). Our base game has a bunch of banks we load at startup, including a master.bank and master.strings.bank. Every event that’s accounted for at that time seems to work perfectly fine. My _suspicion_ is that though the DLC packages I’m getting have the dlc.streams.bank, dlc.bank, and dlc.assets.bank files (I even included a re-built strings.bank, which was the source of some FMOD\_EVENT\_NOTFOUND errors when calling `getEvent`) but that there must be some issue with needing to include a second version of a rebuilt master bank? Or that the new banks/events weren’t hooked up the the correct buses? Or something… ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [January 29, 2023, 10:50pm UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/4 "2023-01-29T22:50:25Z")
Hi, apologies I completely missed that. Would it be possible to get a copy of the main banks and the DLC banks either uploaded to your profile or DM’d to me? Does the read access violation happen in your IDE and in the build or just one of them? > [@willigi](#): > > Despite all this, no sound is heard in-game. My best guess is that there are some hooks or something that have to do with needing to side load a new version of the Master Bank? Just to confirm, you are hearing events that are not part of the DLC bank? ---
**Author:** ![willigi](https://avatars.discourse-cdn.com/v4/letter/w/41988e/32.png) [@willigi](https://qa.fmod.com/u/willigi)\ **Post date:** [January 30, 2023, 10:22pm UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/5 "2023-01-30T22:22:29Z")
> [@Connor\_FMOD](#): > > Does the read access violation happen in your IDE IDE, I’m using Visual Studio 2019. Our base game banks and DLC banks share a common directory root, but do diverge. Functionally, it looks sorta like: ..\data\base\sounds\banks\ [platform, ie: desktop] \ [bank files] each one of the built banks existing as: `name.assets.bank` `name.streams.bank` `name.bank` except for our master bank, which also includes a `name.strings.bank` DLC is: ..\data\dlc\sounds\banks\ [platform, ie: desktop]\ [bank files So they share a common root with regards to where we put our “data” but they do diverge into different subdirectories. When making a “DLC” sample myself, I’ve taken our original FMOD project, added a bank, added an event to that bank, and then added an audio file to that event. Within FMOD Studio itself, I can press Play on the event and hear my .wav asset played just fine. I’ve taken a few different approaches, but my most recent was: - set my new bank as a secondary master bank - this, when built, results in `myDLC.assets.bank`, `myDLC.streams.bank`, `myDLC.bank` and `myDLC.strings.bank` I’m unsure if my new bank ought be defined as a second “master” bank, but I _do_ seem to need a newly built `name.strings.bank` for the ID look ups, as my `getEvent` calls, predictably, will result in `FMOD_EVENT_NOTFOUND` if I don’t include them. I include all 4 of the above files in my DLC directory. They’re all read and loaded with `FMOD_OK`. Indeed if our DLC content references an event that existed in the base banks, then it’s played fine. Base game content that makes FMOD event calls (to, obviously, base game events) are played just fine. The only problem I’m having is that new events, in new banks, that are added in DLC (and thus do not exist in that base-game master bank) aren’t resulting in any sound being played despite the API returning `FMOD_OK` for every call. I’m wondering if the new banks might now be hooked up into a bus incorrectly? It feels very much like “our engine is interfacing with the FMOD api correctly, and FMOD event the events organized correctly, but that there is some step between the event and making calls to the speaker to actually create sound that might not be configured correctly.” But I’m not familiar enough to know for sure. I appreciate the feedback! ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [February 2, 2023, 6:10am UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/6 "2023-02-02T06:10:56Z")
Hi, Is it possible to get a copy of the built main banks and the DLC banks and the code you are using to load the banks either uploaded to your [Profile](https://fmod.com/profile#uploads) or DM’d to me to test on my side? ---
**Author:** ![buffalo\_clink](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/buffalo_clink/32/6712_2.png) [@buffalo\_clink](https://qa.fmod.com/u/buffalo_clink)\ **Post date:** [August 13, 2024, 10:20am UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/7 "2024-08-13T10:20:41Z")
Hi @Connor_FMOD was there a resolution to this? I’m interested in using this approach. ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [August 14, 2024, 4:00am UTC](https://qa.fmod.com/t/no-sound-from-playing-events-in-dlc-banks/19792/9 "2024-08-14T04:00:07Z")
Hi, I was never able to reproduce the issue. The workflow should be fine. If you do experience any issues please let me know.