# Opening mixer crashes fmod - 2.02.11 windows 11

**URL:** <https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708>\
**Category:** FMOD Studio\
**Created:** [January 5, 2023, 2:30pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708 "2023-01-05T14:30:07Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![davidjfranco](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@davidjfranco](https://qa.fmod.com/u/davidjfranco)\
**Post date:** [January 5, 2023, 2:30pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/1 "2023-01-05T14:30:07Z")

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hey there, my fmod project crashes whenever i open the mxier window, has anyone experienced / fixed this?

thanks  
david

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**Author:** ![Leah\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/leah_fmod/32/3685_2.png) [@Leah\_FMOD](https://qa.fmod.com/u/Leah_FMOD)\
**Post date:** [January 5, 2023, 11:20pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/2 "2023-01-05T23:20:21Z")

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Hi,

What else were/are you doing at the time of the crash? If possible, can you also provide the log for a Studio session that crashed? You can find Studio logs at `%HOMEPATH%\AppData\Local\FMOD Studio\Logs`.

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**Author:** ![davidjfranco](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@davidjfranco](https://qa.fmod.com/u/davidjfranco)\
**Post date:** [January 6, 2023, 1:21pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/3 "2023-01-06T13:21:39Z")

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crashes every time i open mixer, no other software or actions open.  
ill find the log and attach it:)

> **[2023-01-06-14-16-50\_log.txt](https://www.dropbox.com/s/ahmzcdy9xnuaulx/2023-01-06-14-16-50_log.txt?dl=0)**
>
> Shared with Dropbox

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**Author:** ![Leah\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/leah_fmod/32/3685_2.png) [@Leah\_FMOD](https://qa.fmod.com/u/Leah_FMOD)\
**Post date:** [January 8, 2023, 11:10pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/4 "2023-01-08T23:10:47Z")

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Thanks for providing additional context. Nothing looks out of the ordinary in your log - would you mind also taking a look in `%HOMEPATH%\AppData\Local\FMOD Studio\CrashReports` and providing the log file and corresponding `.dmp ` and `.xml` files found in that directory?

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**Author:** ![davidjfranco](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@davidjfranco](https://qa.fmod.com/u/davidjfranco)\
**Post date:** [January 9, 2023, 10:20am UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/5 "2023-01-09T10:20:03Z")

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HI Leah!  
Actually folder is empty (show hidden items checked)  
so I guess it’s not technically crashing  
I get not responding though and have to manually close it.

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**Author:** ![Leah\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/leah_fmod/32/3685_2.png) [@Leah\_FMOD](https://qa.fmod.com/u/Leah_FMOD)\
**Post date:** [January 9, 2023, 11:12pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/6 "2023-01-09T23:12:41Z")

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In that case, could you please upload your Studio project to the [uploads tab of your FMOD profile](https://fmod.com/profile#uploads) so that I can take a look and figure out what the issue is?

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**Author:** ![davidjfranco](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@davidjfranco](https://qa.fmod.com/u/davidjfranco)\
**Post date:** [March 14, 2023, 9:48am UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/7 "2023-03-14T09:48:38Z")

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Hi guys, I just wanted to update you on the matter  
When i plugged in my ASIO sound card (Fireface UCX) everything is fine. I was using the built in laptop soundcard, even though it’s a good new laptop that seems to have fixed the issue, so asio drivers i guess!

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**Author:** ![Leah\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/leah_fmod/32/3685_2.png) [@Leah\_FMOD](https://qa.fmod.com/u/Leah_FMOD)\
**Post date:** [March 14, 2023, 11:22pm UTC](https://qa.fmod.com/t/opening-mixer-crashes-fmod-2-02-11-windows-11/19708/8 "2023-03-14T23:22:55Z")

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Thanks for the update, it’s good to hear that you’ve found a way to resolve the issue!
