# Snapshot to mute audio is applied but doesn't work

**URL:** <https://qa.fmod.com/t/snapshot-to-mute-audio-is-applied-but-doesnt-work/13821>\
**Category:** FMOD Studio\
**Created:** [April 13, 2018, 12:35pm UTC](https://qa.fmod.com/t/snapshot-to-mute-audio-is-applied-but-doesnt-work/13821 "2018-04-13T12:35:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Metarules](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@Metarules](https://qa.fmod.com/u/Metarules)\
**Post date:** [April 13, 2018, 12:35pm UTC](https://qa.fmod.com/t/snapshot-to-mute-audio-is-applied-but-doesnt-work/13821/1 "2018-04-13T12:35:58Z")

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Hello! Using snapshots for muting/unmuting audio I found the following case. Snapshot muting audio in fading manner works fine. But snaphot muting audio immediately works from time to time, moreover when I start this snapshot playback state is always FMOD\_STUDIO\_PLAYBACK\_PLAYING even if the snapshot doesn’t work. Event if I add zero automation curve to the snapshot it still doesn’t work. Could you pls say what can be a reason for that and how it can be fixed? If possible.

Regards,  
Pavel

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**Author:** ![richard\_simms](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/richard_simms/32/261_2.png) [@richard\_simms](https://qa.fmod.com/u/richard_simms)\
**Post date:** [April 16, 2018, 12:06am UTC](https://qa.fmod.com/t/snapshot-to-mute-audio-is-applied-but-doesnt-work/13821/2 "2018-04-16T00:06:34Z")

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Hi Pavel,

I have tried using a non-fading (re: no AHDSR on the Intensity) snapshot to mute a bus both in the FMOD Studio tool and in game, however I did not experience the snapshot not applying as you have.

Could you please provide a bit more information?

- Are you able to reproduce this in the FMOD Studio tool?
- What game engine are you using?
- How is this snapshot being called (eg. Unity event emitter, code, etc.)?
- Have you got any other snapshots in play during the times this issue arises?
- How is this snapshot set up (eg. AHDSR, automations, etc.)?

Thanks,  
Richard

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**Author:** ![richard\_simms](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/richard_simms/32/261_2.png) [@richard\_simms](https://qa.fmod.com/u/richard_simms)\
**Post date:** [April 23, 2018, 1:38am UTC](https://qa.fmod.com/t/snapshot-to-mute-audio-is-applied-but-doesnt-work/13821/3 "2018-04-23T01:38:50Z")

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> [@](#):
>
> Hi Pavel,
> 
> I have tried using a non-fading (re: no AHDSR on the Intensity) snapshot to mute a bus both in the FMOD Studio tool and in game, however I did not experience the snapshot not applying as you have.
> 
> Could you please provide a bit more information?
> 
> - Are you able to reproduce this in the FMOD Studio tool?
> - What game engine are you using?
> - How is this snapshot being called (eg. Unity event emitter, code, etc.)?
> - Have you got any other snapshots in play during the times this issue arises?
> - How is this snapshot set up (eg. AHDSR, automations, etc.)?
> 
> Thanks,  
> Richard

Hi Pavel,

Just a quick follow up to see if you’re still having issues with your snapshot?

Thanks,  
Richard

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<div class="post-metadata">

**Author:** ![Metarules](https://avatars.discourse-cdn.com/v4/letter/m/839c29/32.png) [@Metarules](https://qa.fmod.com/u/Metarules)\
**Post date:** [April 23, 2018, 3:05pm UTC](https://qa.fmod.com/t/snapshot-to-mute-audio-is-applied-but-doesnt-work/13821/4 "2018-04-23T15:05:35Z")

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Richard, sorry for late reply. There was problem from our side.

Thanks for the answer,  
Pavel