# Sound not playing

**URL:** <https://qa.fmod.com/t/sound-not-playing/11457>\
**Category:** FMOD Studio\
**Created:** [May 12, 2014, 8:17pm UTC](https://qa.fmod.com/t/sound-not-playing/11457 "2014-05-12T20:17:14Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![dnishimura](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/dnishimura/32/25_2.png) [@dnishimura](https://qa.fmod.com/u/dnishimura)\
**Post date:** [May 12, 2014, 8:17pm UTC](https://qa.fmod.com/t/sound-not-playing/11457/1 "2014-05-12T20:17:14Z")

</div>

Hi everyone,  
I added a MP3 file to the project; it plays in the Audio Bin but doesn’t play in the timeline.  
I can send you guys the file if you need, just tell me where to send it (couldn’t find any bug report in the Studio App).

---

<div class="post-metadata">

**Author:** ![joseph](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/joseph/32/264_2.png) [@joseph](https://qa.fmod.com/u/joseph)\
**Post date:** [May 19, 2014, 1:05am UTC](https://qa.fmod.com/t/sound-not-playing/11457/2 "2014-05-19T01:05:03Z")

</div>

For those following this thread, dnishimura contacted us through e-mail, and we were able to identify the issue: Studio was having some trouble handling large ID3 tags.

We’ve created a fix, and it shall be included in our next patch release.

---

<div class="post-metadata">

**Author:** ![joseph](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/joseph/32/264_2.png) [@joseph](https://qa.fmod.com/u/joseph)\
**Post date:** [May 12, 2014, 11:45pm UTC](https://qa.fmod.com/t/sound-not-playing/11457/3 "2014-05-12T23:45:07Z")

</div>

You should send the file to [support@fmod.org](mailto:support@fmod.org), along with a link to this forum thread.

Incidentally, the easiest way to send us a bug report is to select “Contact [support@fmod.org](mailto:support@fmod.org)…” from Studio’s “Help” menu; However, this method does not allow you to add attachments, and so is not useful in this particular situation.