# Unable to resolve errors: RuntimeBankModel::openFile and BankLoadException **URL:** \ **Category:** Unity\ **Tags:** unity\ **Created:** [May 16, 2025, 3:28pm UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950 "2025-05-16T15:28:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![NuclearCandy](https://avatars.discourse-cdn.com/v4/letter/n/41988e/32.png) [@NuclearCandy](https://qa.fmod.com/u/NuclearCandy)\ **Post date:** [May 16, 2025, 3:28pm UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950/1 "2025-05-16T15:28:37Z")
using unity 6.0.3, FMOD 2.03.06 and FMOD for unity 2.03.06 I previously got everything working. But at somepoint FMOD stopped being able to play files while in play mode… when searching for sound events using an EventReference the event is there and you can play it in the preview browser. however, in play mode I only get errors now starting: [FMOD] RuntimeBankModel::openFile : Failed to open file ‘FMOD/Build/Desktop/Desktop/Master.strings.bank’ [FMOD] System::loadBankFile(FMOD/Build/Desktop/Desktop/Master.strings.bank, 0, 0x16cf548f8) returned ERR\_FILE\_NOTFOUND for STUDIO\_SYSTEM - which doesnt actually exist in my fmod project so not sure whats going on there… and EventNotFoundException: [FMOD] Event not found: {cf02c65a-d783-48d1-b2fd-0210b2ba327a} (event:/water) Please please help! ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [May 19, 2025, 12:07am UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950/2 "2025-05-19T00:07:05Z")
Hi, Thank you for the information. The `Master.strings.bank` is required for looking up events via their paths: [FMOD Studio | Getting Events into Your Game - What Builds Creates](https://fmod.com/docs/2.02/studio/getting-events-into-your-game.html#what-building-creates:~:text=to%20that%20bank.-,In%20addition%2C,-building%20a%20master). Have the `Load Banks` settings been changed maybe? ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/4/42c15b95dedd6a2fb8fcc291aaa0bc1870850dcf.png) Would it be possible to enable the following settings: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/2/2152863f21ff65d79d85285a102db624ad23deb5.png) and share the console output? ---
**Author:** ![NuclearCandy](https://avatars.discourse-cdn.com/v4/letter/n/41988e/32.png) [@NuclearCandy](https://qa.fmod.com/u/NuclearCandy)\ **Post date:** [May 19, 2025, 8:27am UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950/3 "2025-05-19T08:27:45Z")
Hi Connor, Here’s what I got. Still unable to get it working. ![Screenshot 2025-05-19 at 09.21.45](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/d/d56db5e2dd8d8df1ad511336d11ea619d0554e8f.jpeg) [editor log here](https://www.dropbox.com/scl/fi/5zm808j3j738avyvfnjdn/editor.log.rtf?rlkey=39kfuvrloobgt1gtaufl2xqw6&dl=0) ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [May 19, 2025, 11:16pm UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950/4 "2025-05-19T23:16:05Z")
Thanks for the logs. Can I get a screenshot of your FMOD Studio build directory: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/0/0082673470448acfcbcc3cb735737b88e96a6546.png) ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/d/db872e71e9a615e9673e03fd9dd9a6c301546f1b.png) We want to make sure the strings bank is present. Was the `Load Banks Behavior` set to `All`? Can we try rebuilding for all platforms: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/7/78c9a72c8ac5f1a9c1107baa1beec73d65efddb1.png) and make sure we are seeing the `Refresh Banks` prompt: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/8/88349afded4ee8f190c53a067ff65251332f7aa2.png) ---
**Author:** ![NuclearCandy](https://avatars.discourse-cdn.com/v4/letter/n/41988e/32.png) [@NuclearCandy](https://qa.fmod.com/u/NuclearCandy)\ **Post date:** [May 20, 2025, 10:24am UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950/5 "2025-05-20T10:24:07Z")
So I believe everything is present. I was running out of things to toggle to see if it would work and it turns out if i specified the banks in the unity fmod settings INSTEAD of ALL then it worked… when reverting back to all it wouldn’t work again and caused the same errors. ![Screenshot 2025-05-20 at 11.21.54](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/b/b21289cdf5dfb88f51d3e03217c5e587fad9877f.png) ---
**Author:** ![Connor\_FMOD](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/connor_fmod/32/3685_2.png) [@Connor\_FMOD](https://qa.fmod.com/u/Connor_FMOD)\ **Post date:** [May 21, 2025, 1:31am UTC](https://qa.fmod.com/t/unable-to-resolve-errors-runtimebankmodel-openfile-and-bankloadexception/22950/6 "2025-05-21T01:31:00Z")
Thank you for sharing your solution. I am still unable to reproduce the issue. Would it be possible to try reinstalling the integration or deleting the `FMODStudioCache` object: ![image](https://canada1.discourse-cdn.com/flex036/uploads/fmod/original/2X/1/181f4985310d5789e6e3c56577282b883b15339d.png) (Please make a copy of it just incase)