# When I open the installer it gives me an error

**URL:** <https://qa.fmod.com/t/when-i-open-the-installer-it-gives-me-an-error/14930>\
**Category:** FMOD Studio\
**Created:** [August 8, 2019, 7:15pm UTC](https://qa.fmod.com/t/when-i-open-the-installer-it-gives-me-an-error/14930 "2019-08-08T19:15:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Gulliano7778](https://avatars.discourse-cdn.com/v4/letter/g/e5b9ba/32.png) [@Gulliano7778](https://qa.fmod.com/u/Gulliano7778)\
**Post date:** [August 8, 2019, 7:15pm UTC](https://qa.fmod.com/t/when-i-open-the-installer-it-gives-me-an-error/14930/1 "2019-08-08T19:15:07Z")

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NSIS Error

Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer’s author to obtain a new copy

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**Author:** ![joseph](https://yyz2.discourse-cdn.com/flex036/user_avatar/qa.fmod.com/joseph/32/264_2.png) [@joseph](https://qa.fmod.com/u/joseph)\
**Post date:** [August 9, 2019, 12:03am UTC](https://qa.fmod.com/t/when-i-open-the-installer-it-gives-me-an-error/14930/2 "2019-08-09T00:03:37Z")

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Which of our installers did you download? Was it for FMOD Studio, or the FMOD Studio API? Which version was it?

Have you tried downloading it again?