Some users get ERR_OUTPUT_INIT, although sound works in other games

[Connor_FMOD]

Hi,

Thank you for all the detail.

Could I please grab your FMOD version? The issue sounds similar to the following: ERR_OUTPUT_INIT on Windows, 2.02.05, the issue should have been solved in 2.02.06.

@Daromaru

The only thing that jumped out at me in the log file is ‘[FMOD] OutputWASAPI::storeDeviceInfo : IAudioClient::GetMixFormat returned 0x80040154.’ - I think this is something driver-related, but which exact device is at fault, how can it be fixed

A workaround is getting the users to disable all except their main driver: ERR_OUTPUT_INIT on Windows, 2.02.05 - #7 by talecrafter

@Daromaru

why does this happen in our game only?

This is hard to say as it depends on so many factors.

@Daromaru

Maybe we can do something on our end, tweak some settings in the Unity project to help remedy that?

Once we confirm you Unity version, we can hopefully find a solution.