Playback issues with Fmod 1.09.04 on mac (imac and mac book pro)


(Steve) #1

Hi guys,

I have problems with Fmod version on mac (I tried on an imac and on my mac book pro) when loading project, it’s bad inconsistant playback issues.

When I load a project sometimes the playback button does not respond anymore and I have to quit and reload the project a certain amount of times until things go back to normal so that I can playback again in the Fmod project.

You know if there’s a fix for that? Thanks!


(Joseph Harvey) #2

I haven’t been able to reproduce this issue. Which version of FMOD Studio are you using?


(Steve) #3

I am using Fmod 1.09.04 and mac osx 10.12.2 - is it possible to print a log via Fmod when it happens on my end, so that I can send it to you?


(Steve) #4

Here is the latest log I have but I am not sure it will be useful as Fmod did not crash, it’s just that my playhead cursor is stuck : I open Fmod, than try your ‘examples.Fspro’ session and when pressing play the playhead is stuck.

Exactly the same pb as the point 1 of this thread :
http://www.fmod.org/questions/question/1-09-04-ui-bugs/


(Steve) #5

Here is my log :

22:21:58 FMOD Studio Version 1.09.04, 64-bit, Build #86084
22:21:58 Operating System: OS X 10.12; x86_64

  • 22:21:58 [Initialize Sound System]: Time started
  • 22:21:58 [Initialize Sound System]: Time taken is 4.72ms
  • 22:21:58 Web channel server started on: wss://127.0.0.1:12345
  • 22:21:58 [Initialize Sound System]: Time started
    22:21:59 Loaded plugin library “FMOD Distance Filter” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/fmod_distance_filter.dylib
    22:21:59 FMOD Distance Filter #0: “Max Dist” (type 0)
    22:21:59 FMOD Distance Filter #1: “Frequency” (type 0)
    22:21:59 FMOD Distance Filter #2: “3D Attributes” (type 3)
    22:21:59 Loaded plugin library “FMOD Gain” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/fmod_gain.dylib
    22:21:59 FMOD Gain #0: “Gain” (type 0)
    22:21:59 FMOD Gain #1: “Invert” (type 2)
    22:21:59 Loaded plugin library “FMOD Noise” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/fmod_noise.dylib
    22:21:59 FMOD Noise #0: “Level” (type 0)
    22:21:59 FMOD Noise #1: “Format” (type 1)
    22:21:59 Loaded plugin library “Google GVR Listener” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/gvraudio.dylib
    22:21:59 Google GVR Listener #0: “Gain” (type 0)
    22:21:59 Google GVR Listener #1: “Room Properties” (type 3)
    22:21:59 Loaded plugin library “Google GVR Soundfield” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/gvraudio.dylib
    22:21:59 Google GVR Soundfield #0: “Gain” (type 0)
    22:21:59 Google GVR Soundfield #1: “3D Attributes” (type 3)
    22:21:59 Loaded plugin library “Google GVR Source” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/gvraudio.dylib
    22:21:59 Google GVR Source #0: “Gain” (type 0)
    22:21:59 Google GVR Source #1: “Spread” (type 0)
    22:21:59 Google GVR Source #2: “Min Distance” (type 0)
    22:21:59 Google GVR Source #3: “Max Distance” (type 0)
    22:21:59 Google GVR Source #4: “Dist Rolloff” (type 1)
    22:21:59 Google GVR Source #5: “Occlusion” (type 0)
    22:21:59 Google GVR Source #6: “Directivity” (type 0)
    22:21:59 Google GVR Source #7: “Dir Sharpness” (type 0)
    22:21:59 Google GVR Source #8: “3D Attributes” (type 3)
    22:21:59 Google GVR Source #9: “Bypass Room” (type 2)
    ! 22:21:59 [Runtime]fmod_systemi.cpp(2730), SystemI::init(): Output requires a sample rate of 44100Hz, resampling will occur.
  • 22:21:59 [Initialize Sound System]: Time taken is 214.93ms
  • 22:21:59 [Scripting]ScriptServer started on 0.0.0.0 (3663)
  • 22:21:59 [Scripting]runP4: error running command: -z tag set
  • 22:21:59 [Scripting]runP4: Error: system.start failed to start process “/usr/local/bin/p4”. Please make sure the application path is correct or that its location is in your PATH environment variable.
    22:22:00 Event activated: [None]
    22:22:00 Activated ‘Untitled[*] - Event Editor’ for ‘’
  • 22:22:08 [Initialize Sound System]: Time started
    22:22:08 Loaded plugin library “FMOD Distance Filter” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/fmod_distance_filter.dylib
    22:22:08 FMOD Distance Filter #0: “Max Dist” (type 0)
    22:22:08 FMOD Distance Filter #1: “Frequency” (type 0)
    22:22:08 FMOD Distance Filter #2: “3D Attributes” (type 3)
    22:22:08 Loaded plugin library “FMOD Gain” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/fmod_gain.dylib
    22:22:08 FMOD Gain #0: “Gain” (type 0)
    22:22:08 FMOD Gain #1: “Invert” (type 2)
    22:22:08 Loaded plugin library “FMOD Noise” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/fmod_noise.dylib
    22:22:08 FMOD Noise #0: “Level” (type 0)
    22:22:08 FMOD Noise #1: “Format” (type 1)
    22:22:08 Loaded plugin library “Google GVR Listener” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/gvraudio.dylib
    22:22:08 Google GVR Listener #0: “Gain” (type 0)
    22:22:08 Google GVR Listener #1: “Room Properties” (type 3)
    22:22:08 Loaded plugin library “Google GVR Soundfield” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/gvraudio.dylib
    22:22:08 Google GVR Soundfield #0: “Gain” (type 0)
    22:22:08 Google GVR Soundfield #1: “3D Attributes” (type 3)
    22:22:08 Loaded plugin library “Google GVR Source” (type 2) from /private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD Studio.app/Contents/Plugins/gvraudio.dylib
    22:22:08 Google GVR Source #0: “Gain” (type 0)
    22:22:08 Google GVR Source #1: “Spread” (type 0)
    22:22:08 Google GVR Source #2: “Min Distance” (type 0)
    22:22:08 Google GVR Source #3: “Max Distance” (type 0)
    22:22:08 Google GVR Source #4: “Dist Rolloff” (type 1)
    22:22:08 Google GVR Source #5: “Occlusion” (type 0)
    22:22:08 Google GVR Source #6: “Directivity” (type 0)
    22:22:08 Google GVR Source #7: “Dir Sharpness” (type 0)
    22:22:08 Google GVR Source #8: “3D Attributes” (type 3)
    22:22:08 Google GVR Source #9: “Bypass Room” (type 2)
    ! 22:22:08 [Runtime]fmod_systemi.cpp(2730), SystemI::init(): Output requires a sample rate of 44100Hz, resampling will occur.
  • 22:22:08 [Initialize Sound System]: Time taken is 20.66ms
  • 22:22:08 [Opening /Applications/FMOD Studio/examples/Examples.fspro 0x0000600000343910]: Time started
  • 22:22:08 [Create mappers]: Time started
  • 22:22:08 [Create mappers]: Time taken is 2.25ms
  • 22:22:08 [Total preload]: Time started
  • 22:22:08 [Preload mappers]: Time started
  • 22:22:08 [Reading .xml]: Time started
  • 22:22:08 [Reading .xml]: Time taken is 130.36ms
  • 22:22:08 Objects loaded: 289
  • 22:22:08 [Object Decoder]: Total time is 143.85ms
  • 22:22:08 [I/O Bound]: Total time is 0.24ms
  • 22:22:08 [Preload mappers]: Time taken is 144.37ms
  • 22:22:08 [Hookup relationships]: Time started
    ! 22:22:08 “Could not find object with ID {185cb073-ae35-41dc-95c9-6158075c3b9d} in decoded objects.”
  • 22:22:08 [Hookup relationships]: Time taken is 113.88ms
  • 22:22:08 [Sort relationships]: Time started
  • 22:22:08 [Sort relationships]: Time taken is 33.10ms
  • 22:22:08 [Finalize loading]: Time started
  • 22:22:08 [Finalize loading]: Time taken is 19.96ms
  • 22:22:08 [Total preload]: Time taken is 311.55ms
  • 22:22:08 [Scripting]runP4: error running command: -z tag set
  • 22:22:08 [Scripting]runP4: Error: system.start failed to start process “/usr/local/bin/p4”. Please make sure the application path is correct or that its location is in your PATH environment variable.
  • 22:22:08 [Opening /Applications/FMOD Studio/examples/Examples.fspro 0x0000600000343910]: Time taken is 344.18ms
    22:22:08 Event activated: [None]
    22:22:08 Activated ‘Untitled[*] - Event Editor’ for ‘’
  • 22:22:08 [Obliterate workspace]: Time started
  • 22:22:08 [Obliterate workspace]: Time taken is 1.07ms
  • 22:22:08 [Uninitialize Sound System]: Time started
  • 22:22:08 [Uninitialize Sound System]: Time taken is 44.02ms
    22:22:08 Event activated: [None]
    22:22:08 Activated ‘Examples.fspro[*] - Event Editor’ for ‘/Applications/FMOD Studio/examples/Examples.fspro’
  • 22:22:12 [Reading .xml]: Time started
  • 22:22:12 [Reading .xml]: Time taken is 0.44ms
  • 22:22:12 Objects loaded: 64
  • 22:22:12 [Finalize loading]: Time started
  • 22:22:12 [Finalize loading]: Time taken is 20.97ms
  • 22:22:12 [Object Decoder]: Total time is 7.56ms
  • 22:22:12 [I/O Bound]: Total time is 0.52ms
    22:22:12 Event activated: event:/Music/Music
  • 22:22:46 [Uninitialize Sound System]: Time started
  • 22:22:46 [Uninitialize Sound System]: Time taken is 40.01ms
  • 22:22:46 Closing Logging: /Users/Ghostnaut/Library/Application Support/FMOD Studio/Logs/2017-07-19-22-21-58_log.txt

(Joseph Harvey) #6

On Mac OS, log files are stored in:
~/Library/Application Support/FMOD Studio

You can navigate to a specific folder by selecting Go > Go to Folder… in the Finder menu bar.

Alternatively, the ‘contact support@fmod.com…’ command in FMOD Studio’s ‘Help’ menu allows you to send us a message with the session log attached.


(Thuan Seah Tan) #7

Hi,

Can I just verify the location of FMOD Studio on your machine? Looking at the log, it appears Studio was attempting to load plugins from the location “/private/var/folders/jc/scnrwzrx0zbd4n0wkmwhh_xh0000gp/T/AppTranslocation/D5B6E5D3-63C5-4BE3-A0E8-B48AA2F88D67/d/FMOD” which is rather odd.


(Steve) #8

Hello,

It’s located in my Application folder : /Applications/FMOD Studio/FMOD Studio.app


(Thuan Seah Tan) #9

Thanks for the clarification. It would appear Mac OSX 10.12 would run applications in a temporary disk image (i.e. the way it appears to be running on your machine) if the application does not meet the requirement defined in your security settings (App store application only, or App store application or signed. Studio falls under the signed developer id category).

In my testing, this does not appear to have any impact on the playback. If you do encounter the playback issue again, could you bring up the Studio’s Preferences and proceed to the “Audio” tab and check if there is any error messages? If nothing usual is displayed there, could you try sending us the logs via the Help->contact support@fmod.com menu option and make sure the “Attach application log” is checked in the dialog?


(Steve) #10

Hum… there is seem to be a pb for sending mail directly to your support team via the application Fmod. See :

Mail_Issue

So I sent you a mail directly to the adress you mentionned with all the logs.