PS5 FMOD Vibration and Speaker Controller not working [Ports]

Unreal Engine
1

Hello,

I saw a similar post for Unity but im opening a new one here.

So, after updating to FMOD 2.02.22 (integration) to add the SDK packages for Unreal 5.4 for PS5, we noticed our vibration and speaker controller Ports settings stopped working on the console.

Versions

  • Unreal 5.4
  • FMOD 2.02.22 (Integration)
  • FMOD 2.02.20 (Studio)

Error messages

portIndex must not be FMOD_PORT_INDEX_NONE when portType is FMOD_PORT_TYPE_VIBRATION

C:\buildagent2\work\570ad728b1678096\core_api\platforms\ps5\src\fmod_output_audioout.cpp(675) - portIndex must not be FMOD_PORT_INDEX_NONE when portType is FMOD_PORT_TYPE_CONTROLLER

apart from the updates (it was previously working), the only thing we changed so far was this line:

result2Vibration = controllerVibrationBus->setPortIndex((FMOD_PORT_INDEX)user0);

to this new one. pretty similar, basically the same:

result2Vibration = controllerVibrationBus->setPortIndex(user0 | FMOD_PORT_INDEX_FLAG_VR_CONTROLLER);

we think the error does not have to do with this last line change showed because if trying to undo this change and trying again, the error still persists.

In PC, using the same ports and setting, vibration works nicely. Only happens on PS5

any ideas on the error message and why this could be happening?
thank you,

Mike

2

Please email support@fmod.com. We need to sort out your PS5 verification.