No sound in UE build of the game with using audiolink

hi,
so i’m having issues with sound in the build of the game. i am using fmod for the first time and can’t quite figure out why this is happening.

also i need to point out that i am using audiolink so some sounds are playing from unreal engine and some from fmod.

everything works fine in the editor but when the build is done there is no sound

okay, so i tried adding the banks folder to additional non assets to package, it worked, i can hear the sounds.

but, we are building for two platforms: desktop and mobile. the one that’s working fine is the pc build. when i play it on android i hear all the sounds with some weird artifacts. it’s kinda very distorted like i’m listening to the game through a busted speaker. any suggestions why it’s happening ?

i’ve tried changing the settings for the mobile banks in fmod studio to match the settings for the desktop build. it didn’t work

right now we are trying to add mobile bank to additional non assets to copy through adding the lines of code from the manual to PlatformGame.ini

i’d appreciate your help

here are the current settings for fmod studio and unreal engine packaging