There is a problem of music popping noise for Android

After playing the Android package (Honor 20), there is a problem of music popping after playing for more than two hours

Fmod 2.02.04 version, after playing Android package, Honor 20 has the problem of music popping after playing for more than two hours (similar to stuttering current sound), other models are fine, tried two formats, FADPCM, Vorbis also tried non-streaming and streaming playback and various audio coding will still appear

Hi,

I was unable to reproduce the issue. If you play one of the example scripts provided with FMOD Engine fmodstudioapi20204android\api\core\examples\androidstudio\cmake are you able to reproduce the issue there?

1 Like

Thank you for your reply!Next Monday, there is no possibility of real-time communication connection, and now the program suspects that it has something to do with the Wav file, and it stands to reason that some testers and Unity clients have already been checked out without problems. After trying to format the music in question to FADPCM for a while, it reappeared.

Now there is new progress, it seems to be related to Master.Bnk, the two package mobile phones have been compared before and after, the latter is only a replacement of resources, and has not changed the recognition of music resources, now so that all models are popping, and at the beginning of the explosion

Hi,

would it be possible to get a copy of the .bank files that are experiencing the issue sent to me and the reproduction steps as well? This can either be done via direct message or if you register a product with us and you can upload the files to your Profile.

1 Like

I have a APK Android and Fmod bank.
How can I send you message directly? Can you give me a email address?

After a long time, I can’t find the original registration email, only authorization information, so I can’t use the channel of Profile, and now I will send you the problem package that must appear.

Hi,

You can upload them to a file host site e.g. Google or Drop box then Message me the link via DM Click on my Name "Connor_FMOD" -> Select Message which will then open a direct message prompt to me.

Hope this helps!

1 Like

I bought it through a reseller and he gave me an email supporting technology, I sent you a link through this email(support@fmod.com ), will you receive it? Also, I didn’t see a message button after clicking your name.Another question, I just got the license information of the project, txt. How do I make sure that it is licensed after the release and check the local configuration file?

I just registered the project on my official website called Zombiflux: Sleepless War, and uploaded the relevant pop file in Profile, please check it!

1 Like

Hi,

Thank you for sharing that. When I was listening to the audio I was hearing popping from the outset, I just wanted to confirm whether this was the issue or is still only happening after a prolonged period of time?

Hi Connor,
This package in Android happens every time. But previous version only happens after more than 3 hours. Every version in PC is totally fine.

I uploaded many previous versions of our package to forums; you can double check it.

Can you help us to solve it faster? We are out of time.

Whether it has anything to do with the packaging platform, it has been the default Desktop before

Hi,

Thank you for your patience and for sharing the Studio Project, I think I have identified the issue.

After doing some internal profiling we determined the mixer was spending a lot of time processing 3EQ effects.


Here you can see the DSP Process FMOD 3-EQ effect taking over 4ms to process which is interrupting the mixer thread contributing to the popping that we can hear. What I did was remove most of the static 3-EQ effects attached to audio tracks that I could find in the Studio project and this was the result.

The mixer thread is no longer being interrupted and the DSP Process FMOD 3-EQ call has been reduced to just over 4 microseconds.

What I would suggest is removing static (not modulated or automated) instances of the 3EQ effect from all of your tracks, and performing equalization inside a DAW during asset creation, to save on resource usage.

Thank you for your patience and for sharing the Studio Project it was vital in finding the cause of the issue. Please let me know if this solves the issue.

Thank you for your solution! I disabled all 3-EQ on the mixer and tested on two Android devices, and after a long time of testing, one device had a brief burst of noise and then it was fine, while the other device did not have any issues at all. Previously, there was persistent bursting sound. The test was successful, and now I want to confirm if it is related to the DSP Buffer Size setting and what is the best setting for mobile platforms. Currently, Fmod defaults to 512, do I need to adjust Unity’s related settings, or CPU usage, etc.?

Hi,

After you have removed all the 3-EQ effects using the default values will be fine. It was the sheer amount of the effect that was causing the popping.

Hope this helps!

Recently, there has been a problem where the popping sound can still be heard after running for about an hour. It lasts for about 3-5 minutes before it goes away, but then it happens again. There’s also a new issue where all the sound becomes muted after hanging for a while.Recently, there has been a problem where the popping sound can still be heard after running for about an hour. It lasts for about 3-5 minutes before it goes away, but then it happens again. There’s also a new issue where all the sound becomes muted after hanging for a while.

You have the same problems as us. Both of these problems appear on the Glory mobile phone, and we don’t know how to solve them now. It’s hard to reproduce them.

1 Like

Hi,

Could I get an updated project uploaded to your profile that is experiencing the issue? Ensuring that Banks are included in the packaged project: