Error:Output forced to NO SOUND mode : ERR_INTERNAL Version:2.02.07 Mobile:SAMSUNG GALAXY S9+ Unity:2019.3.19

Our game will fail to initialize on Samsung Galaxy S9+. The fmod setup in unity is shown here. The build Settings of Fmod are shown in the figure. Can you roughly locate the reason? I went through all the relevant posts and couldn’t find a possible cause. For now, this is the only log information. More log information will be added later. Thank you very much.


Would it be possible to get those logs to have a look at as well as the FMOD integration version you are using?

To confirm, this is only happening on Samsung S9+?

FMOD integration version is 2.02.07

Samsung GALAXY S9+
Sony Xperia 1 II
Samsung Galaxy Note10 Lite
Sony Xperia 1 III
Xiaomi Mi Mix 2
Asus ROG Phone II ZS660KL
Samsung Galaxy A51
Sony Xperia 5
Sony Xperia 5 II
HuaWeiP30 Lite
All of these will give you an error

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Thank you for the information. If it is possible please upload the logs to your profile, please note that you will have to register a project with us before you can upload those.

Thank you