Our Android app catches unhandled exceptions and asks users if they agree to send those messages to us.
And we just got an e-mail from one of our users.
Please see the attached file.
error_log_java.txt (41.3 KB)
The user was experiencing the same exception over and over again every time they started our app.
You may wonder why the thread name is “UnityMain”.
It’s because we initially made the app as a native Android app using Java and C++ APIs but later integrated them with Unity.
Unity is used for UIs and some 3D animations only, so our app is still directly talking to FMOD Low-Level API in C++.
Both Unity editor and FMOD API are the latest ones.
We have neither experienced nor heard about this exception with any of our apps so far.
Also, this app seemed stable until we got the mail because it was working smoothly on various devices for the past five months.