Game hangs for seven seconds when headset connected

We’re developing a game for Xbox hardware, and just noticed that whenever someone plugs a headset into their controller, the game freezes for over 7 seconds, and a Unity profiler capture says that the function that’s taking that long to run is FMOD.UnityIntegration.RuntimeManager.Update

We’re running FMOD for Unity 2.03, in Unity 6000.3.13f1; I’m currently testing on Xbox One although I believe it happens on Xbox Series as well. Is this a known bug? Is there anything that I should be doing to narrow down possible fixes?

Hi,

Thank you for bringing this to our attention, could I please grab the minor version of your FMOD integration as well?
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Unfortunately, I was not able to reproduce that exact issue of my Unity project freezing. However, I was seeing some delay for the output to come through the headphones after connecting and disconnecting a few times.

For my test I have a block moving across the screen with an emitter, after connecting the headphones the block continues to move but I do not get output straight away. Are you seeing similar or the entire Unity project freezing?

Would it be possible to share a stripped out version of your project that we can test on our side? Could I also please grab a Studio profiler capture: FMOD Studio | Profiling while experiencing the issue?

Both of these can be uploaded to your profile.