Lots of Broken Links in Manual

FMOD Studio
1

I’ve been running into this a lot, I think more so since 2.03 documentation has been added. Problems seem to be in both engine and studio manuals, and across versions.
Here’s an example https://fmod.com/docs/2.02/api/core-api-channel.html#channel_isvirtual

2

Hmm… That link seems to work just fine when I try it here, as do all the links in the section it links to.

Have you tried clearing your browser cache or performing a hard refresh?

If so, could you please describe with more specificity which links don’t seem to be working?

3

I deleted browsing history and cache and still having issues. I get routed to the Engine or Studio home page when clicking on certain links, like the one above. I wouldn’t be able to list them all because there are too many. This happens on my desktop computer and iPad, but haven’t tried other machines. It seems to happen when accessing a link through a page’s search bar or drilling down the table of contents on the right.

Thanks, Matt

4

That’s definitely strange. Does clicking on this link take you to the “Channel::isVirtual” section of the “Core API Reference: Channel” subchapter?

5

No, that link also takes me back to the welcome page. I also tired the link on my phone.

Matt

6

That definitely shouldn’t happen. What browsers are you using on your desktop and phone?

7

Hi Joseph,
I use Chrome as my main browser, however I tried Safari on my phone last night and search and links worked as expected. I then tried Chrome again on my phone and things were working there, too.

A number of links are working today on my Windows 10 work machine, but there are a few exceptions. I’m trying to find a pattern, but nothing yet.

Thanks, Matt

8

I’m also having this problem. Tons of links redirect incorrectly.

https://www.fmod.com/docs/2.02/studio/the-sandbox.html

This (for example) redirects me to welcome. There are dozens more.

I’ve been having to use chatgpt as a standin for proper documentation which makes me nervous.

9

Same problem as well. Even clicking on the main link to get into the documentation loads empty content for me. I tried switching to a different browser and also an incognito window and it was the same

10

This is very strange - and unfortunately, it’s not something I’ve been able to reproduce; as far as I can tell, all the documentation links you’ve sent work correctly, no matter what machine I try them on or what browser I test them with.

Have you tried using the local copy of the FMOD Studio user manual that’s included in the FMOD Studio package, instead of the online version? You’ll lose the search bar, but other than that it’s the exact same content as the online manual.

11

Thanks for that tip about the manual!

Seeing as several people are having the same issue though, it would still be cool to get to the bottom of it? I took a video. This was on Safari 17.4.1, MacOS Sonoma.

I’ve also tried it on my phone and with Chrome and it’s the same thing.

Video: https://youtu.be/ltHwBISTbs0

12

I’m having this problem a lot too.

13

There was an amazon cloudfront issue stopping some pages loading (which has been rectifed), but if you continue to have issues please run the browser with the console log open so you can report any errors or error codes that might be displayed there.

14

Hi Brett,
Links appear to be working as expected. Thank you to you and the team for digging into this.

Regards, Matt

15

I encountered a similar problem earlier today. I can currently reproduce only one example: the link to Getting Started from https://www.fmod.com/docs/2.02/api/white-papers.html leads to https://www.fmod.com/docs/2.02/api/welcome.html. This happens both in Chrome and Safari on Mac. Console errors:

white-papers-getting-started.html:1 Access to XMLHttpRequest at '[url removed for noob filter]' from origin '[fmod url removed for noob filter]' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
        
GET [cloudfront url removed for noob filter] net::ERR_FAILED 200 (OK)
16

Another example: The “System” link on https://www.fmod.com/docs/2.02/api/core-api.html leads to https://www.fmod.com/docs/2.02/api/welcome.html.

17

Hi I can’t reproduce this (pc mac with either browser), but if its a combination of your setup (OS) and location, I have tried tweaking a few CORS settings and re-invalidated the distribution network, so maybe you could try it now (make sure previous result is not cached so incognito or hard refresh may be required).

The console log output is useful.

18

Both of those examples work for me now. Thanks!