When the media volume of some mobile devices is set to 0, it reports failure when FMOD is initialized

Unity
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1

The Fmod version is 2.01.07, and the Unity version is 2019.4.8f1

We found that if the media volume of some mobile devices is set to 0, and then start the app, it will report FMOD initialization failure, the related error is as follows:

[FMOD] Studio::System::initialize returned ERR_INTERNAL, defaulting to no-sound mode.
(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

SystemNotInitializedException: [FMOD] Initialization failed : Studio::System::initialize : ERR_INTERNAL : An error occurred that wasn’t supposed to. Contact support.
at FMODUnity.RuntimeManager.CheckInitResult (FMOD.RESULT result, System.String cause) [0x00000] in <00000000000000000000000000000000>:0
(Filename: currently not available on il2cpp Line: -1)

If the media volume of the mobile phone is greater than 0, it can be initialized successfully, and only some models have this problem. We do not know how to solve this problem and hope we can get some help, thank you very much.

The model list is as follows:
OPPO PDVM00
realme RMX2202
Xiaomi Redmi K20 Pro
Xiaomi Mi9 Pro 5G
Xiaomi MI 9
blackshark SKW-A0
HUAWEI HLK-AL00
HUAWEI ELE-AL00
HUAWEI SEA-AL10
HUAWEI WLZ-AN00
HUAWEI JEF-AN00
HUAWEI YAL-AL10
HUAWEI ANA-AN00
HUAWEI ELS-AN00
HUAWEI CDY-AN90
HUAWEI HLK-AL10
HUAWEI HMA-AL00
HUAWEI PCT-AL10
HUAWEI PPA-AL20
HUAWEI SEA-AL00
HUAWEI JEF-TN00
HUAWEI OXF-AN10
HUAWEI TAS-AN00
Xiaomi MI 9 Transparent Edition
HUAWEI HRY-AL00Ta
HUAWEI SCM-W09
HUAWEI YAL-L21
samsung SM-N9600
HUAWEI ANG-AN00
HUAWEI AQM-AL00
HUAWEI JNY-AL10
HUAWEI KRJ-W09
HUAWEI TEL-AN00a
HUAWEI TNY-AL00
HUAWEI VRD-AL10
HUAWEI WLZ-AL10
HUAWEI YAL-AL00
nubia NX629J
vivo V1936A
HUAWEI BMH-AN10
HUAWEI CDL-AN50
HUAWEI CDY-AN20
HUAWEI EBG-AN00
HUAWEI EVR-AL00
HUAWEI JEF-AN20
HUAWEI JSN-AL00
HUAWEI LIO-AN00
HUAWEI LIO-AN00m
HUAWEI LRA-AL00
HUAWEI OCE-AN10
HUAWEI TAS-AL00
HUAWEI TEL-AN00
HUAWEI TEL-TN00
HUAWEI VOG-AL10
HUAWEI YAL-AL50
iPhone10,1
iPhone13,2
Meizu M1 E
OnePlus IN2020
realme RMX2121
vivo V1824A
vivo vivo V3
Xiaomi M2004J7AC
Xiaomi Mi 10
Xiaomi MI 8 SE

2

Hi, we are having some trouble reproducing the issue - can you send us the FMOD logging information, particularly for when you encounter this issue on iPhone? If you are getting an ERR_INTERNAL, there should be an extra log indicating the cause of the ERR_INTERNAL.

5 
05-17 09:55:04.918 12657 12776 D AAudio  : AAudioStream_close(s#1) returned 0 ---------
05-17 09:55:04.920 12657 12776 I AudioManager: In isBluetoothScoOn(), calling application: com.pandadastudio.ninjamustdie3.nearme.gamecenter
05-17 09:55:04.920  5434  7048 I AS.AudioDeviceBroker: In isBluetoothScoOnForApp(), mForcedUseForCommExt: 1
05-17 09:55:04.920 12657 12776 I fmod    : FMOD::supportsLowLatency                 : Low latency = true, Pro Audio = true, Bluetooth On = false, Acceptable Block Size = true (192)
05-17 09:55:04.920 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() called ----------------------------------------
05-17 09:55:04.920 12657 12776 I AudioStreamBuilder: rate   =      0, channels  = 0, format   = 0, sharing = SH, dir = OUTPUT
05-17 09:55:04.920 12657 12776 I AudioStreamBuilder: device =      0, sessionId = -1, perfMode = 12, callback: ON with frames = 0
05-17 09:55:04.920 12657 12776 I AudioStreamBuilder: usage  =     14, contentType = 0, inputPreset = 0, allowedCapturePolicy = 0
05-17 09:55:04.921 12657 12776 D         : PlayerBase::PlayerBase()
05-17 09:55:04.922  5093 15740 D         : PlayerBase::PlayerBase()
05-17 09:55:04.926  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() attributes={ Content type: AUDIO_CONTENT_TYPE_MUSIC Usage: AUDIO_USAGE_GAME Source: AUDIO_SOURCE_DEFAULT Flags: 0x500 Tags:  } stream=AUDIO_STREAM_MUSIC session 1145 selectedDeviceId 0
05-17 09:55:04.926  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() device {type:0x2,@:}, sampling rate 48000, format 0x1, channel mask 0x3, flags 0x4001 stream AUDIO_STREAM_MUSIC
05-17 09:55:04.926  5090  5121 D audio_hw_primary: adev_get_parameters:vr_audio_mode_on=
05-17 09:55:04.926  5090  5121 I audio_hw_primary: getting vr mode to 0
05-17 09:55:04.926  5090  5121 D audio_hw_primary: adev_get_parameters: exit: returns - vr_audio_mode_on=false
05-17 09:55:04.927  5093 15740 I hash_map_utils: key: 'vr_audio_mode_on' value: ''
05-17 09:55:04.927  5093 15740 I AudioPolicyManagerCustom: VR mode is 0, switch to primary output if request is for fast|raw
05-17 09:55:04.927  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:04.927  5093 15740 D AudioPolicyManagerCustom: force db for effect, value (null) sample_rate=48000
05-17 09:55:04.927  5093 15740 V OppoAudioPolicyManager: getForcedDeepForOppoPolicy: session 1145, dev 2, stream 3, flags 4001, type 0
05-17 09:55:04.927  5093 15740 D OppoAudioPolicyManager: getForcedDeepForOppoPolicy: flags 4001, forced_deep 0
05-17 09:55:04.928  5093 15740 D OppoAudioVoiceScence: addOutputAudioScence sample_rate=48000,is_voice_scence_enable(1)
05-17 09:55:04.928  5093 15740 D voice_scence_discern: add name:sample_rate,  value:48000
05-17 09:55:04.928  5093 15740 V voice_scence_discern: add name:sample_rate value:48000 list:0x70ca06c340
05-17 09:55:04.928  5093 15740 D voice_scence_discern: add name:channels,  value:2
05-17 09:55:04.928  5093 15740 V voice_scence_discern: add name:channels value:2 list:0x70ca06c340
05-17 09:55:04.928  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:04.928  5093 15740 D voice_scence_discern: can not get the process name pid:-1.
05-17 09:55:04.928  5093 15740 D OppoAudioVoiceScence: scenceState=0, flags=0x4001, callingPid=-1
05-17 09:55:04.928  5093 15740 I AudioFlinger: openOutput() this 0x715345b700, module 10 Device 0x2, SamplingRate 48000, Format 0x000001, Channels 0x3, flags 0x4001
05-17 09:55:04.928  5090  5121 D audio_hw_primary: adev_open_output_stream: enter: format(0x1) sample_rate(48000) channel_mask(0x3) devices(0x2) flags(0x4001)        stream_handle(0xe4565000) address()
05-17 09:55:04.928  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:04.928  5090  5121 D audio_hw_primary: adev_open_output_stream: Stream (0xe4565000) picks up usecase (mmap-playback)
05-17 09:55:04.930  5093 15740 D AudioFlinger: ThreadBase() multimedia.audio.effect.type = dirac
05-17 09:55:04.933  5093 13228 I AudioFlinger: AudioFlinger's thread 0x70ca090800 tid=13228 ready to run
05-17 09:55:04.938  5090  5121 D audio_hw_primary: out_set_volume: called with left_vol=0.000000, right_vol=0.000000
05-17 09:55:04.944  5093 15740 D AudioPolicyManagerCustom: getOutputForDevice() returns new direct output 349
05-17 09:55:04.945  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt returns output 349 selectedDeviceId 3
05-17 09:55:04.945  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:04.945  5093 15740 D AAudioServiceEndpointMMAP: open() mMapClient.uid = 1041, pid = 5093 => portHandle = 226
05-17 09:55:04.945  5093 15740 D AAudioServiceEndpointMMAP: open() deviceId = 3, sessionId = -1
05-17 09:55:04.946  5090  5121 D audio_hw_primary: out_create_mmap_buffer
05-17 09:55:04.946  5090  5121 D audio_hw_primary: out_create_mmap_buffer: Opening PCM device card_id(0) device_id(29), channels 2
05-17 09:55:04.949  5090  5121 I audio_hw_primary: mmap_time_offset_micros = 0 for output
05-17 09:55:04.949  5090  5121 D audio_hw_primary: out_create_mmap_buffer: got mmap buffer address 0xe867f000 info->buffer_size_frames -1536
05-17 09:55:04.950  5093 15740 D AAudioServiceEndpointMMAP: open() createMmapBuffer() buffer_size = 1536 fr, burst_size 48 fr, Sharable FD: Yes
05-17 09:55:04.950  5093 15740 D AAudioServiceEndpointMMAP: open() actual rate = 48000, channels = 2, deviceId = 3, capacity = 1536
05-17 09:55:04.950  5093 15740 D AAudioServiceEndpointMMAP: open() format = 0x00000001, frame size = 4, burst size = 48
05-17 09:55:04.950  5093 15740 D AudioStreamInternal_Service: open() original HW burst = 48, minMicros = 2000 => SW burst = 96
05-17 09:55:04.951 12657 12776 D AudioStreamInternal_Client: open() original HW burst = 96, minMicros = 2000 => SW burst = 96
05-17 09:55:04.952 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() returns 0 = AAUDIO_OK for s#2 ----------------
05-17 09:55:04.952 12657 12776 D AAudio  : AAudioStream_close(s#2) called ---------------
05-17 09:55:04.953  5093  5287 D APM_AudioPolicyManager: releaseOutput removeAudioScences session(1145)
05-17 09:55:04.954  5090  5121 D audio_hw_primary: out_set_parameters: enter: usecase(13: mmap-playback) kvpairs: closing=true
05-17 09:55:04.955  5093  5287 D AudioFlinger: closing mmapThread 0x70ca090800
05-17 09:55:04.955  5093  5287 D AudioFlinger: mmapThread exit()
05-17 09:55:04.957  5090  5121 D audio_hw_primary: adev_close_output_stream: enter:stream_handle(mmap-playback)
05-17 09:55:04.957  5090  5121 D OPPO_AUDIO_SCENCE: output_reset_scence:reset output scence
05-17 09:55:04.957  5090  5121 D audio_hw_primary: out_standby: enter: stream (0xe4565000) usecase(13: mmap-playback)
05-17 09:55:04.963  5090  5121 D audio_hw_primary: out_standby: exit
05-17 09:55:05.021  5434  5434 D TorchManagerService: temperature: 325, bTorchMode: false, switchOn: true, threshold: 450, showing: false, mbIsSafetyTemperatureScene: false
05-17 09:55:05.053  5093 15740 D         : PlayerBase::~PlayerBase()
05-17 09:55:05.054 12657 12776 D AAudio  : AAudioStream_close(s#2) returned 0 ---------
05-17 09:55:05.054 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() called ----------------------------------------
05-17 09:55:05.054 12657 12776 I AudioStreamBuilder: rate   =      0, channels  = 0, format   = 0, sharing = SH, dir = OUTPUT
05-17 09:55:05.054 12657 12776 I AudioStreamBuilder: device =      0, sessionId = -1, perfMode = 12, callback: ON with frames = 0
05-17 09:55:05.054 12657 12776 I AudioStreamBuilder: usage  =     14, contentType = 0, inputPreset = 0, allowedCapturePolicy = 0
05-17 09:55:05.054 12657 12776 D         : PlayerBase::PlayerBase()
05-17 09:55:05.056  5093 15740 D         : PlayerBase::PlayerBase()
05-17 09:55:05.060  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() attributes={ Content type: AUDIO_CONTENT_TYPE_MUSIC Usage: AUDIO_USAGE_GAME Source: AUDIO_SOURCE_DEFAULT Flags: 0x500 Tags:  } stream=AUDIO_STREAM_MUSIC session 1153 selectedDeviceId 0
05-17 09:55:05.061  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() device {type:0x2,@:}, sampling rate 48000, format 0x1, channel mask 0x3, flags 0x4001 stream AUDIO_STREAM_MUSIC
05-17 09:55:05.062  5090  5121 D audio_hw_primary: adev_get_parameters:vr_audio_mode_on=
05-17 09:55:05.062  5090  5121 I audio_hw_primary: getting vr mode to 0
05-17 09:55:05.062  5090  5121 D audio_hw_primary: adev_get_parameters: exit: returns - vr_audio_mode_on=false
05-17 09:55:05.063  5093 15740 I hash_map_utils: key: 'vr_audio_mode_on' value: ''
05-17 09:55:05.064  5093 15740 I AudioPolicyManagerCustom: VR mode is 0, switch to primary output if request is for fast|raw
05-17 09:55:05.065  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.065  5093 15740 D AudioPolicyManagerCustom: force db for effect, value (null) sample_rate=48000
05-17 09:55:05.065  5093 15740 V OppoAudioPolicyManager: getForcedDeepForOppoPolicy: session 1153, dev 2, stream 3, flags 4001, type 0
05-17 09:55:05.065  5093 15740 D OppoAudioPolicyManager: getForcedDeepForOppoPolicy: flags 4001, forced_deep 0
05-17 09:55:05.065  5093 15740 D OppoAudioVoiceScence: addOutputAudioScence sample_rate=48000,is_voice_scence_enable(1)
05-17 09:55:05.065  5093 15740 D voice_scence_discern: add name:sample_rate,  value:48000
05-17 09:55:05.066  5093 15740 V voice_scence_discern: add name:sample_rate value:48000 list:0x70ca06c340
05-17 09:55:05.066  5093 15740 D voice_scence_discern: add name:channels,  value:2
05-17 09:55:05.066  5093 15740 V voice_scence_discern: add name:channels value:2 list:0x70ca06c340
05-17 09:55:05.066  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.066  5093 15740 D voice_scence_discern: can not get the process name pid:-1.
05-17 09:55:05.066  5093 15740 D OppoAudioVoiceScence: scenceState=0, flags=0x4001, callingPid=-1
05-17 09:55:05.066  5093 15740 I AudioFlinger: openOutput() this 0x715345b700, module 10 Device 0x2, SamplingRate 48000, Format 0x000001, Channels 0x3, flags 0x4001
05-17 09:55:05.066  5090  5121 D audio_hw_primary: adev_open_output_stream: enter: format(0x1) sample_rate(48000) channel_mask(0x3) devices(0x2) flags(0x4001)        stream_handle(0xe4565000) address()
05-17 09:55:05.066  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:05.066  5090  5121 D audio_hw_primary: adev_open_output_stream: Stream (0xe4565000) picks up usecase (mmap-playback)
05-17 09:55:05.067  5093 15740 D AudioFlinger: ThreadBase() multimedia.audio.effect.type = dirac
05-17 09:55:05.076  5093 13230 I AudioFlinger: AudioFlinger's thread 0x70ca0d5000 tid=13230 ready to run
05-17 09:55:05.079  5090  5121 D audio_hw_primary: out_set_volume: called with left_vol=0.000000, right_vol=0.000000
05-17 09:55:05.092  5093 15740 D AudioPolicyManagerCustom: getOutputForDevice() returns new direct output 357
05-17 09:55:05.095  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt returns output 357 selectedDeviceId 3
05-17 09:55:05.095  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.095  5093 15740 D AAudioServiceEndpointMMAP: open() mMapClient.uid = 1041, pid = 5093 => portHandle = 228
05-17 09:55:05.095  5093 15740 D AAudioServiceEndpointMMAP: open() deviceId = 3, sessionId = -1
05-17 09:55:05.096  5090  5121 D audio_hw_primary: out_create_mmap_buffer
05-17 09:55:05.096  5090  5121 D audio_hw_primary: out_create_mmap_buffer: Opening PCM device card_id(0) device_id(29), channels 2
05-17 09:55:05.098  5090  5121 I audio_hw_primary: mmap_time_offset_micros = 0 for output
05-17 09:55:05.099  5090  5121 D audio_hw_primary: out_create_mmap_buffer: got mmap buffer address 0xe867f000 info->buffer_size_frames -1536
05-17 09:55:05.099  5093 15740 D AAudioServiceEndpointMMAP: open() createMmapBuffer() buffer_size = 1536 fr, burst_size 48 fr, Sharable FD: Yes
05-17 09:55:05.099  5093 15740 D AAudioServiceEndpointMMAP: open() actual rate = 48000, channels = 2, deviceId = 3, capacity = 1536
05-17 09:55:05.099  5093 15740 D AAudioServiceEndpointMMAP: open() format = 0x00000001, frame size = 4, burst size = 48
05-17 09:55:05.099  5093 15740 D AudioStreamInternal_Service: open() original HW burst = 48, minMicros = 2000 => SW burst = 96
05-17 09:55:05.101 12657 12776 D AudioStreamInternal_Client: open() original HW burst = 96, minMicros = 2000 => SW burst = 96
05-17 09:55:05.102 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() returns 0 = AAUDIO_OK for s#3 ----------------
05-17 09:55:05.113 12657 12776 D AAudio  : AAudioStream_requestStart(s#3) called --------------
05-17 09:55:05.113  5090  5121 D audio_hw_primary: start_output_stream: enter: stream(0xe4565000)usecase(13: mmap-playback) devices(0x2) is_haptic_usecase(0)
05-17 09:55:05.114  5090  5121 D audio_hw_primary: select_devices for use case (mmap-playback)
05-17 09:55:05.114  5090  5121 D OPPO_AUDIO_SCENCE: oppo_output_snd_device_common: mode=0, source=0
05-17 09:55:05.114  5090  5121 D OPPO_AUDIO_SCENCE: oppo_output_snd_device_common: out->scence 0
05-17 09:55:05.114  5090  5121 D msm8974_platform: platform_get_output_snd_device: using dummy device
05-17 09:55:05.114  5090  5121 D audio_hw_primary: select_devices: changing use case mmap-playback output device from(2: speaker, acdb 15) to (124: dummy, acdb 15)
05-17 09:55:05.114  5090  5121 E msm8974_platform: platform_get_snd_device_backend_index: no interface matching name AFE_PCM_RX
05-17 09:55:05.114  5090  5121 I msm8974_platform: platform_check_and_set_codec_backend_cfg:becf: afe: bitwidth 16, samplerate 48000 channels 2, backend_idx 0 usecase = 13 device (dummy)
05-17 09:55:05.114  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(1) new_snd_devices(0)
05-17 09:55:05.114  5090  5121 I msm8974_platform: platform_check_and_set_codec_backend_cfg: new_snd_devices[0] is 124
05-17 09:55:05.114  5090  5121 I msm8974_platform: platform_check_codec_backend_cfg:becf: afe: bitwidth 16, samplerate 48000 channels 2, backend_idx 0 usecase = 13 device (dummy)
05-17 09:55:05.114  5090  5121 D msm8974_platform: platform_check_codec_backend_cfg:napb: (0) - (low-latency-playback)id (1) sr 48000 bw (16) ch (2) device speaker
05-17 09:55:05.114  5090  5121 D audio_hw_extn: audio_extn_enable_hifi_filter: mixer_value set 0
05-17 09:55:05.114  5090  5121 D msm8974_platform: platform_check_codec_backend_cfg:becf: updated afe: bitwidth 16, samplerate 48000 channels 2,backend_idx 0 usecase = 13 device (dummy)
05-17 09:55:05.114  5090  5121 I msm8974_platform: platform_check_codec_backend_cfg:becf: afe: Codec selected backend: 0 updated bit width: 16 and sample rate: 48000
05-17 09:55:05.115  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: force routing 0
05-17 09:55:05.115  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: (77) check_usecases curr device: dummy, usecase device:speaker backends match 0
05-17 09:55:05.115  5090  5121 E msm8974_platform: platform_check_backends_match: Invalid snd_device = 
05-17 09:55:05.115  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: (77) check_usecases curr device: dummy, usecase device: backends match 0
05-17 09:55:05.115  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: check_usecases num.of Usecases to switch 0
05-17 09:55:05.115  5090  5121 D hardware_info: hw_info_append_hw_type : device_name = dummy
05-17 09:55:05.115  5090  5121 D dummy_snd_dev: oppo_start_dummy_dev: enter
05-17 09:55:05.115  5090  5121 V dummy_snd_dev: oppo_start_dummy_dev: using snd card 0, device 6
05-17 09:55:05.118  5090  5121 D dummy_snd_dev: oppo_start_dummy_dev: exit
05-17 09:55:05.118  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.118  5090  5121 D audio_hw_primary: enable_snd_device: snd_device(124: dummy)
05-17 09:55:05.118  5090  5121 I soundtrigger: audio_extn_sound_trigger_update_device_status: device 0x7c of type 0 for Event 1, with Raise=0
05-17 09:55:05.118  5090  5121 D audio_route: Apply path: dummy
05-17 09:55:05.118  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:05.118  5090  5121 E soundtrigger: audio_extn_sound_trigger_update_stream_status: invalid input device 0x0, for event 3
05-17 09:55:05.118  5090  5121 D soundtrigger: audio_extn_sound_trigger_update_stream_status: uc_info->id 13 of type 0 for Event 3, with Raise=0
05-17 09:55:05.118  5090  5121 D audio_hw_utils: audio_extn_utils_send_app_type_cfg: usecase->out_snd_device dummy
05-17 09:55:05.118  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(1) new_snd_devices(0)
05-17 09:55:05.118  5090  5121 D audio_hw_utils: audio_extn_btsco_get_sample_rate:Not a BT SCO device, need not update sampling rate
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> send_audio_cal, acdb_id = 15, path = 0, app id = 0x11131, sample rate = 48000, afe_sample_rate = 48000
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> send_asm_topology
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_STREAM_TOPOLOGY_ID
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> send_adm_topology
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_COMMON_TOPOLOGY_ID
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> send_audtable
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_COMMON_TABLE_SIZE
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_COMMON_TABLE
05-17 09:55:05.118  5090  5121 D ACDB-LOADER: ACDB -> AUDIO_SET_AUDPROC_CAL cal_type[11] acdb_id[15] app_type[69937]
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_PERSISTENT_AUDPROC_INSTANCE_COMMON_TABLE_SIZE
05-17 09:55:05.119  5090  5121 D         : ACDBFILE_MGR: Property for the pid 000133B7 not found
05-17 09:55:05.119  5090  5121 D         : [Data Manager] -> Failed to fetch the property info for pid 000133B7 
05-17 09:55:05.119  5090  5121 D         : [Data Manager]-> No data found
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: Error: ACDB_CMD_GET_PERSISTENT_AUDPROC_INSTANCE_COMMON_TABLE_SIZE returned -18
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> send_audproc_persist_table -18 
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: Error: Invalid Audproc persist size = -18
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> send_audvoltable
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_GAIN_DEP_STEP_TABLE_SIZE
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_GAIN_DEP_STEP_TABLE, vol index 0
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> AUDIO_SET_VOL_CAL cal type = 12
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_STREAM_TABLE_SIZE
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> send_audstrmtable
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_STREAM_TABLE
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> audstrm_cal->cal_type.cal_data.cal_size = 20
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> send_afe_topology
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AFE_TOPOLOGY_ID
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> GET_AFE_TOPOLOGY_ID for adcd_id 15, Topology Id 1000e800
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> send_afe_cal
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AFE_INSTANCE_COMMON_TABLE_SIZE
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AFE_INSTANCE_COMMON_TABLE
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> AUDIO_SET_AFE_CAL cal_type[16] acdb_id[15]
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> send_hw_delay : acdb_id = 15 path = 0
05-17 09:55:05.119  5090  5121 D ACDB-LOADER: ACDB -> ACDB_AVSYNC_INFO: ACDB_CMD_GET_DEVICE_PROPERTY
05-17 09:55:05.119  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.119  5090  5121 I msm8974_platform: platform_get_custom_mtmx_params: no matching param with id 0 ip_ch 2 op_ch 2 uc_id 13 snd_dev 124
05-17 09:55:05.119  5090  5121 D audio_hw_primary: enable_audio_route: apply mixer and update path: mmap-playback dummy
05-17 09:55:05.119  5090  5121 E audio_route: unable to find path 'mmap-playback dummy'
05-17 09:55:05.119  5090  5121 D audio_hw_primary: select_devices: done
05-17 09:55:05.119  5090  5121 D audio_hw_primary: start_output_stream: Starting MMAP stream
05-17 09:55:05.119  5090  5121 E audio_hw_primary: start_output_stream: MMAP pcm_start failed ret -1
05-17 09:55:05.120  5090  5121 D audio_hw_primary: disable_audio_route: reset and update mixer path: mmap-playback dummy
05-17 09:55:05.120  5090  5121 E audio_route: unable to find path 'mmap-playback dummy'
05-17 09:55:05.120  5090  5121 E soundtrigger: audio_extn_sound_trigger_update_stream_status: invalid input device 0x0, for event 2
05-17 09:55:05.120  5090  5121 D soundtrigger: audio_extn_sound_trigger_update_stream_status: uc_info->id 13 of type 0 for Event 2, with Raise=0
05-17 09:55:05.120  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.120  5090  5121 I msm8974_platform: platform_get_custom_mtmx_params: no matching param with id 0 ip_ch 2 op_ch 2 uc_id 13 snd_dev 124
05-17 09:55:05.120  5090  5121 D hardware_info: hw_info_append_hw_type : device_name = dummy
05-17 09:55:05.120  5090  5121 D dummy_snd_dev: oppo_stop_dummy_dev: enter
05-17 09:55:05.122  5090  5121 D dummy_snd_dev: oppo_stop_dummy_dev: exit
05-17 09:55:05.122  5090  5121 D audio_hw_primary: disable_snd_device: snd_device(124: dummy)
05-17 09:55:05.122  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.123  5090  5121 I soundtrigger: audio_extn_sound_trigger_update_device_status: device 0x7c of type 0 for Event 0, with Raise=0
05-17 09:55:05.123  5090  5121 D audio_hw_primary: stop_output_stream, 3838, adev->stream_out_count = 0
05-17 09:55:05.123  5090  5121 D audio_hw_primary: check_need_set_pa_voltage_default, 3640, usecase->devices = 0x2, usecase->out_snd_device = 2
05-17 09:55:05.123  5090  5121 D audio_hw_primary: set_pa_voltage, 3657, voltage = 0
05-17 09:55:05.126  5090  5121 D audio_hw_primary: set_pa_voltage, 3689, voltage = 0, adev->pa_voltage_changed = 0
05-17 09:55:05.176  5090  5121 W StreamHAL: Error from HAL stream in function start: Operation not permitted
05-17 09:55:05.177  5093 15740 E AudioFlinger: exitStandby: error mHalStream->start() = -61 for first track
05-17 09:55:05.177 12657 12776 D AAudio  : AAudioStream_requestStart(s#3) returned -889 ---------
05-17 09:55:05.183 12657 12776 D AAudio  : AAudioStream_requestStop(s#3) called
05-17 09:55:05.183 12657 12776 D         : PlayerBase::stop() from IPlayer
05-17 09:55:05.184 12657 12776 D AAudio  : AAudioStream_close(s#3) called ---------------
05-17 09:55:05.186  5093  5287 D APM_AudioPolicyManager: releaseOutput removeAudioScences session(1153)
05-17 09:55:05.187  5090  5121 D audio_hw_primary: out_set_parameters: enter: usecase(13: mmap-playback) kvpairs: closing=true
05-17 09:55:05.189  5093  5287 D AudioFlinger: closing mmapThread 0x70ca0d5000
05-17 09:55:05.190  5093  5287 D AudioFlinger: mmapThread exit()
05-17 09:55:05.192  5090  5121 D audio_hw_primary: adev_close_output_stream: enter:stream_handle(mmap-playback)
05-17 09:55:05.193  5090  5121 D OPPO_AUDIO_SCENCE: output_reset_scence:reset output scence
05-17 09:55:05.193  5090  5121 D audio_hw_primary: out_standby: enter: stream (0xe4565000) usecase(13: mmap-playback)
05-17 09:55:05.199  5090  5121 D audio_hw_primary: out_standby: exit
05-17 09:55:05.286  5093 15740 D         : PlayerBase::~PlayerBase()
05-17 09:55:05.287 12657 12776 D AAudio  : AAudioStream_close(s#3) returned 0 ---------
05-17 09:55:05.297 12657 12776 E Unity   : [FMOD] Studio::System::initialize returned ERR_INTERNAL, defaulting to no-sound mode. 
05-17 09:55:05.297 12657 12776 E Unity   : (Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)
05-17 09:55:05.297 12657 12776 E Unity   : 
05-17 09:55:05.310 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() called ----------------------------------------
05-17 09:55:05.310 12657 12776 I AudioStreamBuilder: rate   =      0, channels  = 0, format   = 0, sharing = SH, dir = OUTPUT
05-17 09:55:05.310 12657 12776 I AudioStreamBuilder: device =      0, sessionId = -1, perfMode = 12, callback: OFF with frames = 0
05-17 09:55:05.310 12657 12776 I AudioStreamBuilder: usage  =     14, contentType = 0, inputPreset = 0, allowedCapturePolicy = 0
05-17 09:55:05.310 12657 12776 D         : PlayerBase::PlayerBase()
05-17 09:55:05.312  5093 15740 D         : PlayerBase::PlayerBase()
05-17 09:55:05.314  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() attributes={ Content type: AUDIO_CONTENT_TYPE_MUSIC Usage: AUDIO_USAGE_GAME Source: AUDIO_SOURCE_DEFAULT Flags: 0x500 Tags:  } stream=AUDIO_STREAM_MUSIC session 1161 selectedDeviceId 0
05-17 09:55:05.314  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() device {type:0x2,@:}, sampling rate 48000, format 0x1, channel mask 0x3, flags 0x4001 stream AUDIO_STREAM_MUSIC
05-17 09:55:05.314  5090  5121 D audio_hw_primary: adev_get_parameters:vr_audio_mode_on=
05-17 09:55:05.314  5090  5121 I audio_hw_primary: getting vr mode to 0
05-17 09:55:05.314  5090  5121 D audio_hw_primary: adev_get_parameters: exit: returns - vr_audio_mode_on=false
05-17 09:55:05.314  5093 15740 I hash_map_utils: key: 'vr_audio_mode_on' value: ''
05-17 09:55:05.315  5093 15740 I AudioPolicyManagerCustom: VR mode is 0, switch to primary output if request is for fast|raw
05-17 09:55:05.315  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.315  5093 15740 D AudioPolicyManagerCustom: force db for effect, value (null) sample_rate=48000
05-17 09:55:05.315  5093 15740 V OppoAudioPolicyManager: getForcedDeepForOppoPolicy: session 1161, dev 2, stream 3, flags 4001, type 0
05-17 09:55:05.315  5093 15740 D OppoAudioPolicyManager: getForcedDeepForOppoPolicy: flags 4001, forced_deep 0
05-17 09:55:05.315  5093 15740 D OppoAudioVoiceScence: addOutputAudioScence sample_rate=48000,is_voice_scence_enable(1)
05-17 09:55:05.315  5093 15740 D voice_scence_discern: add name:sample_rate,  value:48000
05-17 09:55:05.315  5093 15740 V voice_scence_discern: add name:sample_rate value:48000 list:0x70ca06c340
05-17 09:55:05.315  5093 15740 D voice_scence_discern: add name:channels,  value:2
05-17 09:55:05.315  5093 15740 V voice_scence_discern: add name:channels value:2 list:0x70ca06c340
05-17 09:55:05.315  5093 15740 D voice_scence_discern: can not get the process name pid:-1.
05-17 09:55:05.315  5093 15740 D OppoAudioVoiceScence: scenceState=0, flags=0x4001, callingPid=-1
05-17 09:55:05.316  5093 15740 I AudioFlinger: openOutput() this 0x715345b700, module 10 Device 0x2, SamplingRate 48000, Format 0x000001, Channels 0x3, flags 0x4001
05-17 09:55:05.316  5090  5121 D audio_hw_primary: adev_open_output_stream: enter: format(0x1) sample_rate(48000) channel_mask(0x3) devices(0x2) flags(0x4001)        stream_handle(0xe4565000) address()
05-17 09:55:05.316  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:05.316  5090  5121 D audio_hw_primary: adev_open_output_stream: Stream (0xe4565000) picks up usecase (mmap-playback)
05-17 09:55:05.316  5093 15740 D AudioFlinger: ThreadBase() multimedia.audio.effect.type = dirac
05-17 09:55:05.322  5093 13235 I AudioFlinger: AudioFlinger's thread 0x70ca0d7800 tid=13235 ready to run
05-17 09:55:05.322  5090  5121 D audio_hw_primary: out_set_volume: called with left_vol=0.000000, right_vol=0.000000
05-17 09:55:05.325  5093 15740 D AudioPolicyManagerCustom: getOutputForDevice() returns new direct output 365
05-17 09:55:05.325  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt returns output 365 selectedDeviceId 3
05-17 09:55:05.325  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.325  5093 15740 D AAudioServiceEndpointMMAP: open() mMapClient.uid = 1041, pid = 5093 => portHandle = 230
05-17 09:55:05.325  5093 15740 D AAudioServiceEndpointMMAP: open() deviceId = 3, sessionId = -1
05-17 09:55:05.326  5090  5121 D audio_hw_primary: out_create_mmap_buffer
05-17 09:55:05.326  5090  5121 D audio_hw_primary: out_create_mmap_buffer: Opening PCM device card_id(0) device_id(29), channels 2
05-17 09:55:05.329  5090  5121 I audio_hw_primary: mmap_time_offset_micros = 0 for output
05-17 09:55:05.329  5090  5121 D audio_hw_primary: out_create_mmap_buffer: got mmap buffer address 0xe867f000 info->buffer_size_frames -1536
05-17 09:55:05.329  5093 15740 D AAudioServiceEndpointMMAP: open() createMmapBuffer() buffer_size = 1536 fr, burst_size 48 fr, Sharable FD: Yes
05-17 09:55:05.329  5093 15740 D AAudioServiceEndpointMMAP: open() actual rate = 48000, channels = 2, deviceId = 3, capacity = 1536
05-17 09:55:05.329  5093 15740 D AAudioServiceEndpointMMAP: open() format = 0x00000001, frame size = 4, burst size = 48
05-17 09:55:05.330  5093 15740 D AudioStreamInternal_Service: open() original HW burst = 48, minMicros = 2000 => SW burst = 96
05-17 09:55:05.331 12657 12776 D AudioStreamInternal_Client: open() original HW burst = 96, minMicros = 2000 => SW burst = 96
05-17 09:55:05.332 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() returns 0 = AAUDIO_OK for s#4 ----------------
05-17 09:55:05.332 12657 12776 D AAudio  : AAudioStream_close(s#4) called ---------------
05-17 09:55:05.334  5093  5287 D APM_AudioPolicyManager: releaseOutput removeAudioScences session(1161)
05-17 09:55:05.335  5090  5121 D audio_hw_primary: out_set_parameters: enter: usecase(13: mmap-playback) kvpairs: closing=true
05-17 09:55:05.337  5093  5287 D AudioFlinger: closing mmapThread 0x70ca0d7800
05-17 09:55:05.338  5093  5287 D AudioFlinger: mmapThread exit()
05-17 09:55:05.340  5090  5121 D audio_hw_primary: adev_close_output_stream: enter:stream_handle(mmap-playback)
05-17 09:55:05.340  5090  5121 D OPPO_AUDIO_SCENCE: output_reset_scence:reset output scence
05-17 09:55:05.340  5090  5121 D audio_hw_primary: out_standby: enter: stream (0xe4565000) usecase(13: mmap-playback)
05-17 09:55:05.347  5090  5121 D audio_hw_primary: out_standby: exit
05-17 09:55:05.435  5093 15740 D         : PlayerBase::~PlayerBase()
05-17 09:55:05.436 12657 12776 D AAudio  : AAudioStream_close(s#4) returned 0 ---------
05-17 09:55:05.437 12657 12776 I AudioManager: In isBluetoothScoOn(), calling application: com.pandadastudio.ninjamustdie3.nearme.gamecenter
05-17 09:55:05.437  5434 27949 I AS.AudioDeviceBroker: In isBluetoothScoOnForApp(), mForcedUseForCommExt: 1
05-17 09:55:05.438 12657 12776 I fmod    : FMOD::supportsLowLatency                 : Low latency = true, Pro Audio = true, Bluetooth On = false, Acceptable Block Size = true (192)
05-17 09:55:05.438 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() called ----------------------------------------
05-17 09:55:05.438 12657 12776 I AudioStreamBuilder: rate   =      0, channels  = 0, format   = 0, sharing = SH, dir = OUTPUT
05-17 09:55:05.438 12657 12776 I AudioStreamBuilder: device =      0, sessionId = -1, perfMode = 12, callback: ON with frames = 0
05-17 09:55:05.438 12657 12776 I AudioStreamBuilder: usage  =     14, contentType = 0, inputPreset = 0, allowedCapturePolicy = 0
05-17 09:55:05.438 12657 12776 D         : PlayerBase::PlayerBase()
05-17 09:55:05.467  5093 15740 D         : PlayerBase::PlayerBase()
6 
05-17 09:55:05.470  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() attributes={ Content type: AUDIO_CONTENT_TYPE_MUSIC Usage: AUDIO_USAGE_GAME Source: AUDIO_SOURCE_DEFAULT Flags: 0x500 Tags:  } stream=AUDIO_STREAM_MUSIC session 1169 selectedDeviceId 0
05-17 09:55:05.470  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt() device {type:0x2,@:}, sampling rate 48000, format 0x1, channel mask 0x3, flags 0x4001 stream AUDIO_STREAM_MUSIC
05-17 09:55:05.471  5090  5121 D audio_hw_primary: adev_get_parameters:vr_audio_mode_on=
05-17 09:55:05.471  5090  5121 I audio_hw_primary: getting vr mode to 0
05-17 09:55:05.471  5090  5121 D audio_hw_primary: adev_get_parameters: exit: returns - vr_audio_mode_on=false
05-17 09:55:05.472  5093 15740 I hash_map_utils: key: 'vr_audio_mode_on' value: ''
05-17 09:55:05.473  5093 15740 I AudioPolicyManagerCustom: VR mode is 0, switch to primary output if request is for fast|raw
05-17 09:55:05.473  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.473  5093 15740 D AudioPolicyManagerCustom: force db for effect, value (null) sample_rate=48000
05-17 09:55:05.474  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.474  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.474  5093 15740 V OppoAudioPolicyManager: getForcedDeepForOppoPolicy: session 1169, dev 2, stream 3, flags 4001, type 0
05-17 09:55:05.474  5093 15740 D OppoAudioPolicyManager: getForcedDeepForOppoPolicy: flags 4001, forced_deep 0
05-17 09:55:05.474  5093 15740 D OppoAudioVoiceScence: addOutputAudioScence sample_rate=48000,is_voice_scence_enable(1)
05-17 09:55:05.474  5093 15740 D voice_scence_discern: add name:sample_rate,  value:48000
05-17 09:55:05.474  5093 15740 V voice_scence_discern: add name:sample_rate value:48000 list:0x70ca06c340
05-17 09:55:05.474  5093 15740 D voice_scence_discern: add name:channels,  value:2
05-17 09:55:05.474  5093 15740 V voice_scence_discern: add name:channels value:2 list:0x70ca06c340
05-17 09:55:05.474  5093 15740 D voice_scence_discern: can not get the process name pid:-1.
05-17 09:55:05.474  5093 15740 D OppoAudioVoiceScence: scenceState=0, flags=0x4001, callingPid=-1
05-17 09:55:05.474  5093 15740 I AudioFlinger: openOutput() this 0x715345b700, module 10 Device 0x2, SamplingRate 48000, Format 0x000001, Channels 0x3, flags 0x4001
05-17 09:55:05.474  5090  5121 D audio_hw_primary: adev_open_output_stream: enter: format(0x1) sample_rate(48000) channel_mask(0x3) devices(0x2) flags(0x4001)        stream_handle(0xe4565000) address()
05-17 09:55:05.474  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:05.474  5090  5121 D audio_hw_primary: adev_open_output_stream: Stream (0xe4565000) picks up usecase (mmap-playback)
05-17 09:55:05.475  5093 15740 D AudioFlinger: ThreadBase() multimedia.audio.effect.type = dirac
05-17 09:55:05.482  5093 13238 I AudioFlinger: AudioFlinger's thread 0x70ca0e6000 tid=13238 ready to run
05-17 09:55:05.483  5090  5121 D audio_hw_primary: out_set_volume: called with left_vol=0.000000, right_vol=0.000000
05-17 09:55:05.487  5093 15740 D AudioPolicyManagerCustom: getOutputForDevice() returns new direct output 373
05-17 09:55:05.487  5093 15740 D APM_AudioPolicyManager: getOutputForAttrInt returns output 373 selectedDeviceId 3
05-17 09:55:05.487  5093 15740 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.487  5093 15740 D AAudioServiceEndpointMMAP: open() mMapClient.uid = 1041, pid = 5093 => portHandle = 232
05-17 09:55:05.487  5093 15740 D AAudioServiceEndpointMMAP: open() deviceId = 3, sessionId = -1
05-17 09:55:05.488  5090  5121 D audio_hw_primary: out_create_mmap_buffer
05-17 09:55:05.488  5090  5121 D audio_hw_primary: out_create_mmap_buffer: Opening PCM device card_id(0) device_id(29), channels 2
05-17 09:55:05.490  5090  5121 I audio_hw_primary: mmap_time_offset_micros = 0 for output
05-17 09:55:05.490  5090  5121 D audio_hw_primary: out_create_mmap_buffer: got mmap buffer address 0xe867f000 info->buffer_size_frames -1536
05-17 09:55:05.491  5093 15740 D AAudioServiceEndpointMMAP: open() createMmapBuffer() buffer_size = 1536 fr, burst_size 48 fr, Sharable FD: Yes
05-17 09:55:05.491  5093 15740 D AAudioServiceEndpointMMAP: open() actual rate = 48000, channels = 2, deviceId = 3, capacity = 1536
05-17 09:55:05.491  5093 15740 D AAudioServiceEndpointMMAP: open() format = 0x00000001, frame size = 4, burst size = 48
05-17 09:55:05.491  5093 15740 D AudioStreamInternal_Service: open() original HW burst = 48, minMicros = 2000 => SW burst = 96
05-17 09:55:05.492 12657 12776 D AudioStreamInternal_Client: open() original HW burst = 96, minMicros = 2000 => SW burst = 96
05-17 09:55:05.493 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() returns 0 = AAUDIO_OK for s#5 ----------------
05-17 09:55:05.493 12657 12776 D AAudio  : AAudioStream_close(s#5) called ---------------
05-17 09:55:05.494  5093  5287 D APM_AudioPolicyManager: releaseOutput removeAudioScences session(1169)
05-17 09:55:05.494  5090  5121 D audio_hw_primary: out_set_parameters: enter: usecase(13: mmap-playback) kvpairs: closing=true
05-17 09:55:05.496  5093  5287 D AudioFlinger: closing mmapThread 0x70ca0e6000
05-17 09:55:05.496  5093  5287 D AudioFlinger: mmapThread exit()
05-17 09:55:05.497  5090  5121 D audio_hw_primary: adev_close_output_stream: enter:stream_handle(mmap-playback)
05-17 09:55:05.497  5090  5121 D OPPO_AUDIO_SCENCE: output_reset_scence:reset output scence
05-17 09:55:05.497  5090  5121 D audio_hw_primary: out_standby: enter: stream (0xe4565000) usecase(13: mmap-playback)
05-17 09:55:05.505  5090  5121 D audio_hw_primary: out_standby: exit
05-17 09:55:05.565  5434  5505 W ActivityManager: Scheduling restart of crashed service com.coloros.gallery3d/com.coloros.cloud.agent.gallery.GallerySyncAgent in 1000ms
05-17 09:55:05.594  5093  7018 D         : PlayerBase::~PlayerBase()
05-17 09:55:05.595 12657 12776 D AAudio  : AAudioStream_close(s#5) returned 0 ---------
05-17 09:55:05.595 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() called ----------------------------------------
05-17 09:55:05.595 12657 12776 I AudioStreamBuilder: rate   =      0, channels  = 0, format   = 0, sharing = SH, dir = OUTPUT
05-17 09:55:05.595 12657 12776 I AudioStreamBuilder: device =      0, sessionId = -1, perfMode = 12, callback: ON with frames = 0
05-17 09:55:05.595 12657 12776 I AudioStreamBuilder: usage  =     14, contentType = 0, inputPreset = 0, allowedCapturePolicy = 0
05-17 09:55:05.595 12657 12776 D         : PlayerBase::PlayerBase()
05-17 09:55:05.596  5093  7018 D         : PlayerBase::PlayerBase()
05-17 09:55:05.604  5093  7018 D APM_AudioPolicyManager: getOutputForAttrInt() attributes={ Content type: AUDIO_CONTENT_TYPE_MUSIC Usage: AUDIO_USAGE_GAME Source: AUDIO_SOURCE_DEFAULT Flags: 0x500 Tags:  } stream=AUDIO_STREAM_MUSIC session 1177 selectedDeviceId 0
05-17 09:55:05.605  5093  7018 D APM_AudioPolicyManager: getOutputForAttrInt() device {type:0x2,@:}, sampling rate 48000, format 0x1, channel mask 0x3, flags 0x4001 stream AUDIO_STREAM_MUSIC
05-17 09:55:05.606  5090  5121 D audio_hw_primary: adev_get_parameters:vr_audio_mode_on=
05-17 09:55:05.606  5090  5121 I audio_hw_primary: getting vr mode to 0
05-17 09:55:05.606  5090  5121 D audio_hw_primary: adev_get_parameters: exit: returns - vr_audio_mode_on=false
05-17 09:55:05.607  5093  7018 I hash_map_utils: key: 'vr_audio_mode_on' value: ''
05-17 09:55:05.609  5093  7018 I AudioPolicyManagerCustom: VR mode is 0, switch to primary output if request is for fast|raw
05-17 09:55:05.609  5093  7018 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.609  5093  7018 D AudioPolicyManagerCustom: force db for effect, value (null) sample_rate=48000
05-17 09:55:05.610  5093  7018 V OppoAudioPolicyManager: getForcedDeepForOppoPolicy: session 1177, dev 2, stream 3, flags 4001, type 0
05-17 09:55:05.610  5093  7018 D OppoAudioPolicyManager: getForcedDeepForOppoPolicy: flags 4001, forced_deep 0
05-17 09:55:05.610  5093  7018 D OppoAudioVoiceScence: addOutputAudioScence sample_rate=48000,is_voice_scence_enable(1)
05-17 09:55:05.610  5093  7018 D voice_scence_discern: add name:sample_rate,  value:48000
05-17 09:55:05.610  5093  7018 V voice_scence_discern: add name:sample_rate value:48000 list:0x70ca06c2c0
05-17 09:55:05.610  5093  7018 D voice_scence_discern: add name:channels,  value:2
05-17 09:55:05.610  5093  7018 V voice_scence_discern: add name:channels value:2 list:0x70ca06c2c0
05-17 09:55:05.610  5093  7018 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.610  5093  7018 D voice_scence_discern: can not get the process name pid:-1.
05-17 09:55:05.610  5093  7018 D OppoAudioVoiceScence: scenceState=0, flags=0x4001, callingPid=-1
05-17 09:55:05.611  5093  7018 I AudioFlinger: openOutput() this 0x715345b700, module 10 Device 0x2, SamplingRate 48000, Format 0x000001, Channels 0x3, flags 0x4001
05-17 09:55:05.611  5090  5121 D audio_hw_primary: adev_open_output_stream: enter: format(0x1) sample_rate(48000) channel_mask(0x3) devices(0x2) flags(0x4001)        stream_handle(0xe4565000) address()
05-17 09:55:05.611  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:05.611  5090  5121 D audio_hw_primary: adev_open_output_stream: Stream (0xe4565000) picks up usecase (mmap-playback)
05-17 09:55:05.618  5093  7018 D AudioFlinger: ThreadBase() multimedia.audio.effect.type = dirac
05-17 09:55:05.621  5093 13240 I AudioFlinger: AudioFlinger's thread 0x70ca0fc000 tid=13240 ready to run
05-17 09:55:05.631  5090  5121 D audio_hw_primary: out_set_volume: called with left_vol=0.000000, right_vol=0.000000
05-17 09:55:05.636  5093  7018 D AudioPolicyManagerCustom: getOutputForDevice() returns new direct output 381
05-17 09:55:05.637  5093  7018 D APM_AudioPolicyManager: getOutputForAttrInt returns output 381 selectedDeviceId 3
05-17 09:55:05.637  5093  7018 E MMListParser: getProcessNameByPid bad param
05-17 09:55:05.637  5093  7018 D AAudioServiceEndpointMMAP: open() mMapClient.uid = 1041, pid = 5093 => portHandle = 234
05-17 09:55:05.637  5093  7018 D AAudioServiceEndpointMMAP: open() deviceId = 3, sessionId = -1
05-17 09:55:05.639  5090  5121 D audio_hw_primary: out_create_mmap_buffer
05-17 09:55:05.639  5090  5121 D audio_hw_primary: out_create_mmap_buffer: Opening PCM device card_id(0) device_id(29), channels 2
05-17 09:55:05.641  5090  5121 I audio_hw_primary: mmap_time_offset_micros = 0 for output
05-17 09:55:05.641  5090  5121 D audio_hw_primary: out_create_mmap_buffer: got mmap buffer address 0xe867f000 info->buffer_size_frames -1536
05-17 09:55:05.642  5093  7018 D AAudioServiceEndpointMMAP: open() createMmapBuffer() buffer_size = 1536 fr, burst_size 48 fr, Sharable FD: Yes
05-17 09:55:05.642  5093  7018 D AAudioServiceEndpointMMAP: open() actual rate = 48000, channels = 2, deviceId = 3, capacity = 1536
05-17 09:55:05.642  5093  7018 D AAudioServiceEndpointMMAP: open() format = 0x00000001, frame size = 4, burst size = 48
05-17 09:55:05.642  5093  7018 D AudioStreamInternal_Service: open() original HW burst = 48, minMicros = 2000 => SW burst = 96
05-17 09:55:05.643 12657 12776 D AudioStreamInternal_Client: open() original HW burst = 96, minMicros = 2000 => SW burst = 96
05-17 09:55:05.644 12657 12776 I AAudio  : AAudioStreamBuilder_openStream() returns 0 = AAUDIO_OK for s#6 ----------------
05-17 09:55:05.647 12657 12776 D AAudio  : AAudioStream_requestStart(s#6) called --------------
05-17 09:55:05.648  5090  5121 D audio_hw_primary: start_output_stream: enter: stream(0xe4565000)usecase(13: mmap-playback) devices(0x2) is_haptic_usecase(0)
05-17 09:55:05.649  5090  5121 D audio_hw_primary: select_devices for use case (mmap-playback)
05-17 09:55:05.649  5090  5121 D OPPO_AUDIO_SCENCE: oppo_output_snd_device_common: mode=0, source=0
05-17 09:55:05.649  5090  5121 D OPPO_AUDIO_SCENCE: oppo_output_snd_device_common: out->scence 0
05-17 09:55:05.649  5090  5121 D msm8974_platform: platform_get_output_snd_device: using dummy device
05-17 09:55:05.649  5090  5121 E msm8974_platform: platform_get_snd_device_backend_index: no interface matching name AFE_PCM_RX
05-17 09:55:05.649  5090  5121 I msm8974_platform: platform_check_and_set_codec_backend_cfg:becf: afe: bitwidth 16, samplerate 48000 channels 2, backend_idx 0 usecase = 13 device (dummy)
05-17 09:55:05.649  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(1) new_snd_devices(0)
05-17 09:55:05.649  5090  5121 I msm8974_platform: platform_check_and_set_codec_backend_cfg: new_snd_devices[0] is 124
05-17 09:55:05.649  5090  5121 I msm8974_platform: platform_check_codec_backend_cfg:becf: afe: bitwidth 16, samplerate 48000 channels 2, backend_idx 0 usecase = 13 device (dummy)
05-17 09:55:05.649  5090  5121 D msm8974_platform: platform_check_codec_backend_cfg:napb: (0) - (low-latency-playback)id (1) sr 48000 bw (16) ch (2) device speaker
05-17 09:55:05.651  5090  5121 D audio_hw_extn: audio_extn_enable_hifi_filter: mixer_value set 0
05-17 09:55:05.651  5090  5121 D msm8974_platform: platform_check_codec_backend_cfg:becf: updated afe: bitwidth 16, samplerate 48000 channels 2,backend_idx 0 usecase = 13 device (dummy)
05-17 09:55:05.651  5090  5121 I msm8974_platform: platform_check_codec_backend_cfg:becf: afe: Codec selected backend: 0 updated bit width: 16 and sample rate: 48000
05-17 09:55:05.651  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: force routing 0
05-17 09:55:05.651  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: (77) check_usecases curr device: dummy, usecase device:speaker backends match 0
05-17 09:55:05.651  5090  5121 E msm8974_platform: platform_check_backends_match: Invalid snd_device = 
05-17 09:55:05.651  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: (77) check_usecases curr device: dummy, usecase device: backends match 0
05-17 09:55:05.651  5090  5121 D audio_hw_primary: check_usecases_codec_backend:becf: check_usecases num.of Usecases to switch 0
05-17 09:55:05.651  5090  5121 D hardware_info: hw_info_append_hw_type : device_name = dummy
05-17 09:55:05.651  5090  5121 D dummy_snd_dev: oppo_start_dummy_dev: enter
05-17 09:55:05.651  5090  5121 V dummy_snd_dev: oppo_start_dummy_dev: using snd card 0, device 6
05-17 09:55:05.654  5090  5121 D dummy_snd_dev: oppo_start_dummy_dev: exit
05-17 09:55:05.654  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.654  5090  5121 D audio_hw_primary: enable_snd_device: snd_device(124: dummy)
05-17 09:55:05.654  5090  5121 I soundtrigger: audio_extn_sound_trigger_update_device_status: device 0x7c of type 0 for Event 1, with Raise=0
05-17 09:55:05.654  5090  5121 D audio_route: Apply path: dummy
05-17 09:55:05.654  5090  5121 I audio_hw_utils: audio_extn_utils_update_stream_output_app_type_cfg Allowing 24 and above bits playback on speaker ONLY at default sampling rate
05-17 09:55:05.655  5090  5121 E soundtrigger: audio_extn_sound_trigger_update_stream_status: invalid input device 0x0, for event 3
05-17 09:55:05.655  5090  5121 D soundtrigger: audio_extn_sound_trigger_update_stream_status: uc_info->id 13 of type 0 for Event 3, with Raise=0
05-17 09:55:05.655  5090  5121 D audio_hw_utils: audio_extn_utils_send_app_type_cfg: usecase->out_snd_device dummy
05-17 09:55:05.655  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.655  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(1) new_snd_devices(0)
05-17 09:55:05.655  5090  5121 D audio_hw_utils: audio_extn_btsco_get_sample_rate:Not a BT SCO device, need not update sampling rate
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_audio_cal, acdb_id = 15, path = 0, app id = 0x11131, sample rate = 48000, afe_sample_rate = 48000
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_asm_topology
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_STREAM_TOPOLOGY_ID
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_adm_topology
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_COMMON_TOPOLOGY_ID
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_audtable
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_COMMON_TABLE_SIZE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_COMMON_TABLE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> AUDIO_SET_AUDPROC_CAL cal_type[11] acdb_id[15] app_type[69937]
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_PERSISTENT_AUDPROC_INSTANCE_COMMON_TABLE_SIZE
05-17 09:55:05.655  5090  5121 D         : ACDBFILE_MGR: Property for the pid 000133B7 not found
05-17 09:55:05.655  5090  5121 D         : [Data Manager] -> Failed to fetch the property info for pid 000133B7 
05-17 09:55:05.655  5090  5121 D         : [Data Manager]-> No data found
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: Error: ACDB_CMD_GET_PERSISTENT_AUDPROC_INSTANCE_COMMON_TABLE_SIZE returned -18
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_audproc_persist_table -18 
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: Error: Invalid Audproc persist size = -18
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_audvoltable
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_GAIN_DEP_STEP_TABLE_SIZE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_GAIN_DEP_STEP_TABLE, vol index 0
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> AUDIO_SET_VOL_CAL cal type = 12
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_STREAM_TABLE_SIZE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_audstrmtable
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AUDPROC_INSTANCE_STREAM_TABLE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> audstrm_cal->cal_type.cal_data.cal_size = 20
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_afe_topology
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AFE_TOPOLOGY_ID
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> GET_AFE_TOPOLOGY_ID for adcd_id 15, Topology Id 1000e800
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> send_afe_cal
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AFE_INSTANCE_COMMON_TABLE_SIZE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> ACDB_CMD_GET_AFE_INSTANCE_COMMON_TABLE
05-17 09:55:05.655  5090  5121 D ACDB-LOADER: ACDB -> AUDIO_SET_AFE_CAL cal_type[16] acdb_id[15]
05-17 09:55:05.656  5090  5121 D ACDB-LOADER: ACDB -> send_hw_delay : acdb_id = 15 path = 0
05-17 09:55:05.656  5090  5121 D ACDB-LOADER: ACDB -> ACDB_AVSYNC_INFO: ACDB_CMD_GET_DEVICE_PROPERTY
05-17 09:55:05.656  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.656  5090  5121 I msm8974_platform: platform_get_custom_mtmx_params: no matching param with id 0 ip_ch 2 op_ch 2 uc_id 13 snd_dev 124
05-17 09:55:05.656  5090  5121 D audio_hw_primary: enable_audio_route: apply mixer and update path: mmap-playback dummy
05-17 09:55:05.656  5090  5121 E audio_route: unable to find path 'mmap-playback dummy'
05-17 09:55:05.656  5090  5121 D audio_hw_primary: select_devices: done
05-17 09:55:05.656  5090  5121 D audio_hw_primary: start_output_stream: Starting MMAP stream
05-17 09:55:05.656  5090  5121 E audio_hw_primary: start_output_stream: MMAP pcm_start failed ret -1
05-17 09:55:05.657  5090  5121 D audio_hw_primary: disable_audio_route: reset and update mixer path: mmap-playback dummy
05-17 09:55:05.657  5090  5121 E audio_route: unable to find path 'mmap-playback dummy'
05-17 09:55:05.657  5090  5121 E soundtrigger: audio_extn_sound_trigger_update_stream_status: invalid input device 0x0, for event 2
05-17 09:55:05.657  5090  5121 D soundtrigger: audio_extn_sound_trigger_update_stream_status: uc_info->id 13 of type 0 for Event 2, with Raise=0
05-17 09:55:05.657  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.657  5090  5121 I msm8974_platform: platform_get_custom_mtmx_params: no matching param with id 0 ip_ch 2 op_ch 2 uc_id 13 snd_dev 124
05-17 09:55:05.659  5090  5121 D hardware_info: hw_info_append_hw_type : device_name = dummy
05-17 09:55:05.659  5090  5121 D dummy_snd_dev: oppo_stop_dummy_dev: enter
05-17 09:55:05.661  5090  5121 D dummy_snd_dev: oppo_stop_dummy_dev: exit
05-17 09:55:05.661  5090  5121 D audio_hw_primary: disable_snd_device: snd_device(124: dummy)
05-17 09:55:05.661  5090  5121 D msm8974_platform: platform_split_snd_device: snd_device(124) num devices(0) new_snd_devices(0)
05-17 09:55:05.661  5090  5121 I soundtrigger: audio_extn_sound_trigger_update_device_status: device 0x7c of type 0 for Event 0, with Raise=0
05-17 09:55:05.661  5090  5121 D audio_hw_primary: check_need_set_pa_voltage_default, 3640, usecase->devices = 0x2, usecase->out_snd_device = 2
05-17 09:55:05.661  5090  5121 D audio_hw_primary: set_pa_voltage, 3657, voltage = 0
05-17 09:55:05.664  5090  5121 D audio_hw_primary: set_pa_voltage, 3689, voltage = 0, adev->pa_voltage_changed = 0
05-17 09:55:05.715  5090  5121 W StreamHAL: Error from HAL stream in function start: Operation not permitted
05-17 09:55:05.715  5093  7018 E AudioFlinger: exitStandby: error mHalStream->start() = -61 for first track
05-17 09:55:05.716 12657 12776 D AAudio  : AAudioStream_requestStart(s#6) returned -889 ---------
05-17 09:55:05.718 12657 12776 D AAudio  : AAudioStream_requestStop(s#6) called
05-17 09:55:05.718 12657 12776 D         : PlayerBase::stop() from IPlayer
05-17 09:55:05.719 12657 12776 D AAudio  : AAudioStream_close(s#6) called ---------------
05-17 09:55:05.720  5093  5287 D APM_AudioPolicyManager: releaseOutput removeAudioScences session(1177)
05-17 09:55:05.730  5090  5121 D audio_hw_primary: out_set_parameters: enter: usecase(13: mmap-playback) kvpairs: closing=true
05-17 09:55:05.733  5093  5287 D AudioFlinger: closing mmapThread 0x70ca0fc000
05-17 09:55:05.735  5093  5287 D AudioFlinger: mmapThread exit()
05-17 09:55:05.737  5090  5121 D audio_hw_primary: adev_close_output_stream: enter:stream_handle(mmap-playback)
05-17 09:55:05.737  5090  5121 D OPPO_AUDIO_SCENCE: output_reset_scence:reset output scence
05-17 09:55:05.737  5090  5121 D audio_hw_primary: out_standby: enter: stream (0xe4565000) usecase(13: mmap-playback)
05-17 09:55:05.744  5090  5121 D audio_hw_primary: out_standby: exit
05-17 09:55:05.820  5093  7018 D         : PlayerBase::~PlayerBase()
05-17 09:55:05.821 12657 12776 D AAudio  : AAudioStream_close(s#6) returned 0 ---------
05-17 09:55:05.835 12657 12776 E Unity   : SystemNotInitializedException: [FMOD] Initialization failed : Studio::System::initialize : ERR_INTERNAL : An error occurred that wasn't supposed to.  Contact support.
05-17 09:55:05.835 12657 12776 E Unity   :   at FMODUnity.RuntimeManager.CheckInitResult (FMOD.RESULT result, System.String cause) [0x00000] in <00000000000000000000000000000000>:0 
05-17 09:55:05.835 12657 12776 E Unity   :  
05-17 09:55:05.835 12657 12776 E Unity   : (Filename: currently not available on il2cpp Line: -1)
05-17 09:55:05.835 12657 12776 E Unity   :
7

Looking through the log, it seems to indicate that the audio device isn’t available.

The best way to work around this may to be to detect an increase in volume and call System::setOutput to AAudio to reinitialize the audio system when the volume is increased.

8

Following up - did this solve your issue or is there something we can help with further?