Cannot connect to Live Update

When I enter Play Mode in Unity, FMOD is logging the following warning every few seconds:

[FMOD] FMOD_OS_Net_Listen : Cannot listen for connections, port 9264 is currently in use.

Attempting to connect to the game from FMOD Studio gives the error:

Studio was unable to connect to “localhost” as a connection error occurred: Socket Error.
Please check that the IP address is correct, the game is running and live update is enabled.

I’m running macOS Catalina 10.15.7. Both FMOD Studio and FMOD Unity Integration on version 2.01.09. The Unity version is 2020.3.9f1.

The Network Utility Port Scan tab shows that port 9264 is open:

Port Scan has started…

Port Scanning host: 127.0.0.1

  • Open TCP Port: 9264*
    Port Scan has completed…

Do you possibly have multiple versions of Unity open?
The error message is indicating that the port in question is open by another application.

Do you get this issue with a freshly rebooted Mac, loading straight into Unity to test?

Hi, and thanks for the response. No, I don’t have multiple versions of Unity open, and yes the issue persists after a fresh boot.

I have a coworker who’s also using macOS, and he had the same issue. After some troubleshooting, he realized the issue could be fixed by adding 127.0.0.1:9264 as the address to connect to rather than localhost. Seems like this is likely a bug either with FMOD or macOS.

Doing so did allow me to connect to the game (Live Update On in FMOD Studio). However, the Mixing Desk is still not working for me (it works for my coworker). For me, there is no gain monitoring happening, and soloing or muting groups does nothing.

Just for your information, the project and our FMOD Studio versions are now on 2.01.10. FMOD is still logging “[FMOD] FMOD_OS_Net_Listen : Cannot listen for connections, port 9264 is currently in use.” in Unity.

Update: Coworker reports that the mixing desk is working for him intermittently. Seems to stop and start working at random. He says: “The thing I noticed when it started working is that it only shows green in FMOD while play mode is on. When it wasn’t working, it would show green all the time.”

Are you able to set the logging level (in the FMOD-Unity settings) to Log and she the output log?

Is your coworker also running macOS Catalina 10.15.7?

Yes, please find fmod-logs.text attached. This is the console output, filtered for “FMOD”. FMOD Studio was already monitoring for a Live Update connection, and I entered then exited play mode. If you need something else, let me know.

Yes, we are both using Catalina 10.15.7.

fmod-logs.txt (72.8 KB)

Everything in that log appears to working working as expected, you can see it trying to use port 9264:

[FMOD] FMOD_OS_Net_Listen : Cannot listen for connections, port 9264 is currently in use.

And during this time the Network Utility Port Scan is showing port 9264 as open?
If so, can you please check the FMOD Studio console, under ‘Window > Console’ then go to the logging tab and ‘Show verbose logging’. Then try to connect to the game as you normally would and share that output.

Yes, that’s correct. The output from Network Utility is:

Port Scan has started…

Port Scanning host: 127.0.0.1

Open TCP Port: 9264
Port Scan has completed…

Sure, no problem. I’ve attached the verbose logging from FMOD Studio.

FMOD Studio Verbose Log.txt (53.8 KB)

That logs shows the profiler connecting and even updating a couple of banks data.

09:52:10 fmod_profile.cpp(114), Profile::connect(): Profiler connected to 127.0.0.1:9264

Is this the logs you are getting when it fails to connect on the Unity side?

I have same problem, can’t connect Live Update

image_2021-06-10_130303

No, the main log I am seeing in the Unity console is [FMOD] FMOD_OS_Net_Listen : Cannot listen for connections, port 9264 is currently in use. It logs every 3-4 seconds.

The only other log I see when entering Play Mode so Live Update can connect is FMOD Studio: Destroying editor system instance. This happens immediately upon entering Play Mode, before the warning starts up about port 9264.

FYI, I completely removed FMOD from my Unity project, then did a fresh install of the Unity 2.01.10 integration. So far, Live Update seems to be working fine now.

Glad to hear it’s working!

Sounds like there was something old or in a bad state hanging around, let us know if it does happen again.

Thanks again for the response. The issue cropped up again. I’ve been updating a separate support thread on this problem, which I’ve updated with all the details, if you don’t mind taking a look there:

Thank you!

Another update on this. We always restart Unity when switching branches, otherwise Unity may freeze or crash. It occurred to me that switching branches might be completely unrelated to the issue, and perhaps it was closing and reopening Unity that was the problem.

I went through my steps to fix Live Update (deleting all FMOD folders in the project, re-importing the FMOD Unity Integration unitypackage, restarting Unity, re-linking the FMOD Studio Project). After Live Update was working, I simply closed and reopened Unity and Live Update stopped working again.

So simply restarting Unity on macOS breaks Live Update. Any ideas about how to fix this?